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Suburban Mazda of Troy
Troy, MI
179 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 179 reviews
January 29, 2023
Charles was wonderful to work with and would gladly recommend him! He made the buying process as simple and straightforward as possible. recommend him! He made the buying process as simple and straightforward as possible. More
by RP
Employees Worked With
January 29, 2023
Nice guy, informative. If he doesn’t know the answer, he’ll find out. Any place would be lucky to have him. If he doesn’t know the answer, he’ll find out. Any place would be lucky to have him. More
by lawrencebarris
Employees Worked With
January 28, 2023
Charles was super kind right from the moment I walked in. He was able to explain everything in a clear, respectful, and genuine way. I typically get intimated by dealerships, but he made me feel very comfort He was able to explain everything in a clear, respectful, and genuine way. I typically get intimated by dealerships, but he made me feel very comfortable. Was open to any questions and so patient. Highly recommend for future costumers. More
by Raghibmalik2
Employees Worked With
January 27, 2023
Fast, efficient and did not experience any pressure or hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase More
by Overbaughdeb
Employees Worked With
January 26, 2023
I have been dealing with this dealership and service department for years and always get A+ service from everyone I have ever dealt with. Charles Tuzzo, Doug St. Louis and Jesse Kopek and of course Chri department for years and always get A+ service from everyone I have ever dealt with. Charles Tuzzo, Doug St. Louis and Jesse Kopek and of course Chris Lang Service Director whom I have dealt with for many years..I have called Charles Tuzzo a couple of times re: my new Mazda CX5 for help learning my new vehicle and he has always been very patient and helpful. More
by Rhatcher225
January 26, 2023
Welcoming and clean environment, and knowledgeable staff, convenient working hours and location. I recommend this dealer. convenient working hours and location. I recommend this dealer. More
by happy customer
Employees Worked With
January 26, 2023
I had a great experience working with Charles. He did amazing helping me with my first Mazda purchase. He did amazing helping me with my first Mazda purchase. More
by Jerrica
Employees Worked With
January 26, 2023
I had a great experience at Suburban. The employees were polite and helpful. Truly recommend. The employees were polite and helpful. Truly recommend. More
by Manpreet
Employees Worked With
January 26, 2023
Helpful from the moment I walked into the building. I will be back again. Thanks! I will be back again. Thanks! More
by angeliaeagle
November 09, 2022
Mo was courteous and professional. Well versed on telling us about our CX-30s tech. This review is long overdue. We appreciate his attention to detail. Well versed on telling us about our CX-30s tech. This review is long overdue. We appreciate his attention to detail. More
by Donald Z.
Employees Worked With
