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Suburban Mazda of Troy

Troy, MI

4.7
223 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 223 reviews

February 24, 2016

Look at a Mazda? See Reeven Sana at Suburban Mazda of Troy If you are thinking about leasing or purchasing a Mazda, I highly recommend you visit Suburban Mazda of Troy and ask for Reeven Sana. From the time we More

by sarah313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reeven Sana
Feb 24, 2016 -

Suburban Mazda of Troy responded

Sarah, thank you for your feedback! It is great that Reeven could make your experience with us so positive. We are happy to hear that she provided you with great customer service and could make the transaction fast and efficient. Congratulations on your new 2016 CX-5, and we look forward to working with you again in the future!

February 21, 2016

Excellent experience!! I have a great experience in Mazda Troy. I love the cx-5 I got. My customer service Reeven Sana is friendly and very professional, all my questions we More

by Lilivah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reeven Sana
Feb 22, 2016 -

Suburban Mazda of Troy responded

We always appreciate positive feedback and we are happy to hear Reeven met all of your car shopping needs when you purchased your new CX-5! We look forward to servicing your vehicle and helping you out with the next one!

February 13, 2016

Very good service and guidance I am new to usa and struggling for credit score. Doug St. Louis helped me very well throughout process and made car lease possible with in budget. More

by Gems1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis, Douglas St.Louis
Feb 15, 2016 -

Suburban Mazda of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Doug and we look forward to serving you again in the future!

February 10, 2016

Customer satisfaction #1 priority My sales person was Derrick Walker, He was always attentive and polite, striving for high customer satisfaction. From my initial internet inquiry, t More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Walker, Derrick Walker
Feb 10, 2016 -

Suburban Mazda of Troy responded

Stacy, thank you for your great feedback! We are so happy to hear that Derrick met all of your expectations during the car buying process and it is great he provided you with fantastic customer service. Enjoy your new car and we hope to work with you again in the future!

February 07, 2016

Understanding the Details Doug St. Louis fully understood what I was looking for aside from the obvious specs in a new car. He made the process seamless & exciting. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis, Douglas St.Louis
Feb 08, 2016 -

Suburban Mazda of Troy responded

Monica, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Doug and we look forward to serving you again in the future!

January 27, 2016

Quick and easy! I have leased from Suburban Mazda three times. Great service with friendly and helpful employees! I have been able to finish up each lease within a fe More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dugan
Jan 27, 2016 -

Suburban Mazda of Troy responded

Lauren, thank you for your feedback and continued business! We are pleased to hear that you have been provided great customer service and that your experiences with us have been quick and easy! We hope to work with you again soon!

January 26, 2016

Thanks for the easy purchase! Joe Claiborne was friendly, personable, and very responsive to my questions. He managed to take me from Day One: Test Drive to Day Two: Drive It Home More

by Richard Brehler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claiborne
Jan 27, 2016 -

Suburban Mazda of Troy responded

Richard, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Joe and we look forward to serving you again in the future!

January 25, 2016

Mazda 3 lease Good experience, helpful staff. Clear and direct quotes with good service. I will recommend this dealer and the sales person for future business. Even More

by ecordera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reeven Sana
Jan 25, 2016 -

Suburban Mazda of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

January 23, 2016

Day 1: test drive. Day 2: drove it home! Joe Claiborne made my decision to purchase, and then the purchase itself, one of the easiest I've ever experienced. Joe is an extremely friendly, per More

by Richard Brehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claiborne, Joe Claiborne
Jan 25, 2016 -

Suburban Mazda of Troy responded

Richard, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Joe and we look forward to serving you again in the future!

January 20, 2016

Great and friendly experience! I had a great experience at this dealership to lease my new Mazda CX-5 with the help of Doug. He is very personable and willing to do whatever to make More

by desipremi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis, Douglas St.Louis
Jan 20, 2016 -

Suburban Mazda of Troy responded

Thank you for the great feedback! It is great to hear that Doug explained the features of the vehicle and made sure you walked out a satisfied customer. Congratulations on your new Mazda CX-5 and we look forward to working with you again!

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