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Suburban Mazda of Troy

Troy, MI

4.4
176 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 176 reviews

March 06, 2014

I was very impressed with the service and attention I received with Mathew Miles at Mazda. I was greeted immediately when I walked through the door. He answered my questions and had the CX5 warmed up and More

by nlanje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Miles
February 26, 2014

Steve Elich was very friendly and went out of his way to make sure that my experience was comfortable and simple.There was a small discrepency in the beginning, but Steve did everything in his power to corr More

by rharalson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Elich
January 24, 2014

I had a great experience working with Steve. Got exactly what I wanted with no hassles, or pushy salespeople. I would recommend Steve to anyone. More

by vniko4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Elich
January 24, 2014

I bought a 2011 Mazda3 hatchback in October. Steve Elich was the salesperson I dealt with and I found him to be friendly and helpful. The buying process was smooth, they even set me up with a loan that had More

by hope043
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Elich
November 28, 2013

I was greeted by Peter and he is wonderful! He made my I was greeted by Peter and he is wonderful! He made my leasing experience a pleasant one. I recommend Peter because he is knowledgable and puts the More

by malik90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Alexopoulos
Dec 03, 2013 -

Suburban Mazda of Troy responded

M D, We're glad that Peter provided you with such excellent customer service and that he made your leasing experience an enjoyable one. We look forward to working with you again and we hope that you love your new lease!

October 29, 2013

I would like to thank Jane for her great help on my new I would like to thank Jane for her great help on my new 2013 Mazda 6, she have showed great listening & customer service skills within our phone conv More

by teecurrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013 -

Suburban Mazda of Troy responded

We appreciate your business and we're glad that you liked working with Jane. Enjoy your new Mazda6 and come back to see us again soon!

September 28, 2013

I had been looking at new cars for awhile, and had a lot of interactions with various dealers and sales people. By far, Jane DeMulder was best in class! Jane has such a wonderful personality and was so he More

by kkfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 04, 2013

I have complete trust and admiration for the folks at Troy Mazda of Michigan, especially Jane Demulder. Her endless effort to get me a lender and help me purchase a used car has been amazing! I have been More

by BruceNeault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2013 -

Suburban Mazda of Troy responded

Dear Bruce, Thank you for the great review! We're happy that Jane was able to provide you with such excellent customer service, and we hope that you will come back and see us again soon. Take care.

August 09, 2013

Mr Lange, I just wanted to say how great your people are at Suburban Mazda of Troy. I bought my 2012 MazdaSpeed3 from you guys and it was the best decision I made since marrying my wife ten years ago.She go More

by HAWK12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lange and Chris Hurd
August 08, 2013

I did want to take a moment to mention my service advisor, Melanie K.. She has been my contact at Suburban Mazda for the past 18 months or so and has always provided the very best customer service More

by qjchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Kochanski
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