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Suburban Mazda of Troy

Troy, MI

4.5
196 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 196 reviews

October 08, 2025

We were helped by Karyssa, one of the most knowledgeable car people i’ve ever met, She knows her product !! Her follow up , concern and help, awesome ! More

by Shmarkey88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karyssa North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Suburban Mazda of Troy.

September 22, 2025

My experience here was great! I was looking for a long term reliable car. I found some CPO Mazda 3s and CX-30s on Carfax. I had narrowed it down to Mazda. They have longevity, bet More

by Hollie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Debs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Suburban Mazda of Troy responded

Hollie, congratulations on your 2024 CX-30! We are thrilled that Mohammed and our team made your experience smooth and enjoyable. Thank you for choosing Suburban Mazda of Troy and for sharing your feedback. Drive safely!

September 04, 2025

Great staff, communicated with me through all of my questions. Stayed engaged. Very positive experience. More

by Msdenice3156
Recommend Dealer
Yes
Employees Worked With
Karon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Mazda of Troy.

August 30, 2025

⭐️⭐️⭐️⭐️⭐️ Doug at Suburban Mazda was fast, professional, and made the whole process smooth. I was able to drive out the same day with a lower payment than expected. If you’re looking for top-t More

by mspatpearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Mazda of Troy.

July 24, 2025

Karon is amazing, professional, and fantastically knowledgeable. Karon is an incredible asset to your establishment. More

by MsBearly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Mazda of Troy.

July 11, 2025

Marcela is a Boss! She listened, is kind and made the process so seamless. I have never had more fun in the dealership! I would return to her every time but that won't More

by Chelsea J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcela Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Suburban Mazda of Troy responded

Hi Chelsea, Thank you for the review. We are glad your time with us was a seamless process. We hope to see you again here at Suburban Mazda of Troy.

July 02, 2025

Matthew was beyond helpful when we were looking to purchase a Mazda. He answered all of our questions, and went above and beyond to make sure we were happy. Highly recommended him! More

by Cassidy L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Suburban Mazda of Troy responded

Cassidy, we're glad to hear that Matthew provided such exceptional service at Suburban Mazda of Troy. Thank you for recommending him and sharing your experience!

May 21, 2025

Everyone was great! Justin did an excellent job walking me through the sale, arranging a test drive, etc. Doug and Jazz were excellent to speak to as well. Very willing More

by newhybrid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Tuzzo
May 21, 2025 -

Suburban Mazda of Troy responded

Thank you for sharing your positive experience with us at Suburban Mazda of Troy! We're delighted to hear that Justin, Doug, and Jazz provided excellent service and made the process seamless. Enjoy your new vehicle!

April 30, 2025

Proud owner of a 2010 Mazda 3. Went to Suburban Mazda of Troy on 4/30/2025 intending to purchase a new 2025 Mazda 3 Turbo Premium Plus… but the sales person who stepped up seemed u More

by frankmcquillen
Recommend Dealer
No
Employees Worked With
Mo Debs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Suburban Mazda of Troy responded

Hello Frank, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Douglas StLouis - Sales Desk Manager - douglasstlouis@lithia.com

April 19, 2025

Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda T More

by RClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karyssa North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Suburban Mazda of Troy responded

We're glad to hear that Karyssa provided such a positive experience during your visit at Suburban Mazda of Troy! It's fantastic that you drove away in a new CX50, and we truly appreciate your loyalty as this is your 5th Mazda with us. Thank you for choosing our dealership once again!

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