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Suburban Mazda of Troy

Troy, MI

4.4
179 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 179 reviews

December 28, 2024

I was literally about to give up on buying a new car until I had dialog with Marci. She did an amazing job helping me pick the right model for me. She did excellent explaining the different features and More

by Tony W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Suburban Mazda of Troy responded

Hi Tony, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Mazda of Troy.

November 27, 2024

Karon was super patient and explained everything really well as I purchased my first car. I appreciated how he went through everything with honesty and transparency. More

by Live05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was a transparent experience. We hope to see you again here at Suburban Mazda of Troy.

November 06, 2024

Justin did a great job helping me through the buying process. I scheduled an oil change for my spouses car and decided to test drive some of the vehicles while I was there, then realized I was ready to More

by aewilson92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kowalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Mazda of Troy.

October 28, 2024

No pressure, welcoming, kind and knowledgeable associates. Made the entire deal easy, seamless and clear. More

by KJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Suburban Mazda of Troy responded

Hi KJ, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Mazda of Troy.

October 22, 2024

Justin did everything possible and we got a new vehicle. Customer service was great he went above and beyond More

by Raulernestolara6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Mazda of Troy.

October 22, 2024

I loved all the car collections they have at the store and staffs were friendly More

by Anirudh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Suburban Mazda of Troy responded

Hi Anirudh, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Suburban Mazda of Troy.

October 19, 2024

Very helpful and kind staff, it was nice to be able to do everything quickly when I needed a new car! More

by aniculescu329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Suburban Mazda of Troy responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Mazda of Troy.

October 19, 2024

Justin made the process so easy. One of the easiest car buying experiences I’ve had in some time. More

by Brad S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Suburban Mazda of Troy responded

Hi Brad, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Mazda of Troy.

October 15, 2024

My wife and I stopped by the dealership a few months ago and met with one of the sales consultants. I won't name this individual because we had a very bad experience with them. We felt looked down upon and More

by Justin Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Debs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Suburban Mazda of Troy responded

Justin, we're so glad to hear that our team member Justin turned your experience around at Suburban Mazda of Troy. It's wonderful knowing he provided the professional and knowledgeable service you deserved. Enjoy your new CX-5!

June 14, 2024

From inquiring about this online to meeting Justin in person, we were in constant contact via text, email, or phone call. Him and Jesse made sure I had all the options covered knowing that I was coming f More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Suburban Mazda of Troy responded

Scott, we're happy to hear that Justin and Jesse made your experience at Suburban Mazda of Troy so smooth and efficient. Thanks for choosing us, we hope to see you again soon.

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