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Suburban Mazda of Troy
Troy, MI
182 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 182 reviews
March 24, 2025
Justin was fantastic to work with, knowledgeable about the vehicle and overall very helpful with the process. the vehicle and overall very helpful with the process. More
by hmichels3
March 23, 2025
Justin was amazing at explaining everything to me and my mother about the mazda cx-30 and gave us a warm welcome to joining the mazda family. We chat from 1pm till closing while we waited for the vehicle to mother about the mazda cx-30 and gave us a warm welcome to joining the mazda family. We chat from 1pm till closing while we waited for the vehicle to be all ready for us to take home. 3/22/2025 More
by Jamaal
January 27, 2025
The service department does nothing but insult and acting condescending. Ivan Gutierrez is the worst rep I have dealt with and because of him specifically, I would never go here again. Your better off just b condescending. Ivan Gutierrez is the worst rep I have dealt with and because of him specifically, I would never go here again. Your better off just burning your car in a parking lot. More
by Alex82
Employees Worked With
December 28, 2024
I was literally about to give up on buying a new car until I had dialog with Marci. She did an amazing job helping me pick the right model for me. She did excellent explaining the different features and until I had dialog with Marci. She did an amazing job helping me pick the right model for me. She did excellent explaining the different features and was very understanding with my questions. She helped work a really good deal on my cx50. I will definitely seek Marci out again when it's time for another vehicle. She knowledgeable, polite, and professional. More
by Tony W
November 27, 2024
Karon was super patient and explained everything really well as I purchased my first car. I appreciated how he went through everything with honesty and transparency. well as I purchased my first car. I appreciated how he went through everything with honesty and transparency. More
by Live05
November 06, 2024
Justin did a great job helping me through the buying process. I scheduled an oil change for my spouses car and decided to test drive some of the vehicles while I was there, then realized I was ready to process. I scheduled an oil change for my spouses car and decided to test drive some of the vehicles while I was there, then realized I was ready to trade my current car in and upgrade. I was able to test drive their models and decided on the CX-30. He listened to my wants/needs and set me up with a great fit. The process was quick and seamless, very happy with my purchase and experience. More
by aewilson92
October 28, 2024
No pressure, welcoming, kind and knowledgeable associates. Made the entire deal easy, seamless and clear. associates. Made the entire deal easy, seamless and clear. More
by KJ
October 22, 2024
Justin did everything possible and we got a new vehicle. Customer service was great he went above and beyond Customer service was great he went above and beyond More
by Raulernestolara6
Employees Worked With
October 22, 2024
I loved all the car collections they have at the store and staffs were friendly and staffs were friendly More
by Anirudh
October 19, 2024
Very helpful and kind staff, it was nice to be able to do everything quickly when I needed a new car! everything quickly when I needed a new car! More
by aniculescu329
Employees Worked With
