Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Hyundai of Troy
Troy, MI
347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 347 reviews
August 10, 2017
Great experience My salesman was great took the time to explain things the other sales people when we had a little trouble setting up Blue Link other salesmen pitched My salesman was great took the time to explain things the other sales people when we had a little trouble setting up Blue Link other salesmen pitched in to help More
by jchartier3625
Verified CustomerEmployees Worked With
Paul Alexander
August 10, 2017
One Very Happy Customer! My previous Hyundai dealership closed so I went to Suburban to find a new dealership since my 2015 Hyundai Sonata lease was ending. From the time I e My previous Hyundai dealership closed so I went to Suburban to find a new dealership since my 2015 Hyundai Sonata lease was ending. From the time I entered the door at Suburban to when I drove away with my new 2018 Hyundai Sonata 2 weeks later, I was very happy and impressed with the service provided. More
by nancy.smith
Employees Worked With
Joe Bulszewicz
July 27, 2017
Excellent Very pleased with the service that I've gotten here in the past and now. I would definitely come back again and would refer anyone who is interested Very pleased with the service that I've gotten here in the past and now. I would definitely come back again and would refer anyone who is interested in a nice dependable car for the money. More
by doleary0729
Employees Worked With
Christopher Mayes
July 26, 2017
Hyundai sonata Very happy with my new car. Drives really well and is also a very good looking car. Enjoyed my experience at this dealer. Would recommend to anyone lo Very happy with my new car. Drives really well and is also a very good looking car. Enjoyed my experience at this dealer. Would recommend to anyone looking for a new car. More
by pamelamucaj
Employees Worked With
Ben Sliwinski, Steve Hunsinger
July 25, 2017
Not enough cars on stuck Sales person was friendly and explained everything, answered all our questions. Only bad thing is that we had to wait for a car to be brought from 150 Sales person was friendly and explained everything, answered all our questions. Only bad thing is that we had to wait for a car to be brought from 150 miles away, so I bought a car with 200 miles already More
by milenarad93
Employees Worked With
Christopher Mayes
July 22, 2017
Excellent Service Could not ask for a better experience. Paul was great to work with and have already recommended him to a friend who is shopping for a car right now. Could not ask for a better experience. Paul was great to work with and have already recommended him to a friend who is shopping for a car right now. He was very thorough when showing us the car and all the accessories. I love my car! More
by tracyanne118
Employees Worked With
Paul Alexander
July 07, 2017
2017 Tucson Purchased Fantastic experience and will be looking to switch my wife over from Ford to Hyundai. I myself switched over from Ford, looking forward to many more c Fantastic experience and will be looking to switch my wife over from Ford to Hyundai. I myself switched over from Ford, looking forward to many more cars from Hyundai More
by gdewitt2008
Employees Worked With
Ben Sliwinski
July 04, 2017
A Great Car Buying Experience I was thinking of purchasing a new vehicle but had not completely made up my mind. I had visited other dealers and was immediately pressed with hard s I was thinking of purchasing a new vehicle but had not completely made up my mind. I had visited other dealers and was immediately pressed with hard sale tactics and was turned off. I took a few days to access my options. I saw Suburban Hyundai on my way home from work and decided to stop in the next day. My husband and I were greeted immediately by the manager and was introduced to Joe B. who took time with us, allowed us to test drive the vehicle that I was interested in , answered our questions and explained various options. I never felt as if I was being pressured or rushed. I purchased the vehicle and was very pleased with the service which I received. It was a great experience and I have recommended this dealership to others. More
by yvette_j
Employees Worked With
Joe Bulszewicz
July 01, 2017
Great service with no high pressure Ben Sliwinski was great to work with and he knew and was able to demonstrate every feature on my fully loaded Santa Fe. Understanding all those great Ben Sliwinski was great to work with and he knew and was able to demonstrate every feature on my fully loaded Santa Fe. Understanding all those great features made all the difference for me in deciding which vehicle to buy. I would definitely work with Ben again. More
by miketaylor2628
Employees Worked With
Ben Sliwinski
June 28, 2017
A Great Experience Our experience was great. Our sales manager, Paul Alexander, was good, knowledgeable, and explained everything perfectly. They had to go 250 miles Our experience was great. Our sales manager, Paul Alexander, was good, knowledgeable, and explained everything perfectly. They had to go 250 miles to get the car we wanted and did complain. More
by Moria1414
Employees Worked With
don't know their names - the sales manager and finance man were excelloent to work with also., Paul Alexander
