Suburban Hyundai of Troy

He was very nice and helpful. I felt that he had covered all the information on the car and helped me with my decision. I had only planned to go in for a test drive and walked out with a new car. all the information on the car and helped me with my decision. I had only planned to go in for a test drive and walked out with a new car. More

seriously? I am waiting basically 1week for my car to be finished , just for ONE part, which should take 10mins to insert. and because it's under warrenty still, i'm guessing they're not getting money from finished , just for ONE part, which should take 10mins to insert. and because it's under warrenty still, i'm guessing they're not getting money from this, so they're delaying it. Pissing me off. Ironically enough they tell me that it'll be done by friday, yet it's been dragged out long enough. More

I had a great experience at Suburban, Diondre and his team were able to find me the perfect car and get the financing that I needed to fit my budget. I will defiantly visit the Suburban family for my nex team were able to find me the perfect car and get the financing that I needed to fit my budget. I will defiantly visit the Suburban family for my next vehicle and I have already recommended Diondre and Suburban to many of my friends, family, and coworkers. More

Customer Service is outstanding. Friendly, and very obliging. Fast, and excellent workmanship. I would recommend this service department to any and all. They did all my service promptly, and gave me a obliging. Fast, and excellent workmanship. I would recommend this service department to any and all. They did all my service promptly, and gave me an estimate before they started. The estimate was right on, and no other charges. Just a fine place to service your Hyundai. More

We worked with Diondre for our lease which was our first Hyundai. He showed us a lot of newspaper and magazine articles which showcased the great aesthetic and safety features of our Sonata. We love our car Hyundai. He showed us a lot of newspaper and magazine articles which showcased the great aesthetic and safety features of our Sonata. We love our car and Diondre was wonderful! The night I took possession of the vehicle, we had been there for hours and once the car was ready, Diondre noticed a scratch on the hood. Within a week, he picked up the car from my workplace, had the scratch repaired, and had my vehicle back to my workplace before I had to leave for the day. The staff at Suburban Hyundai is super friendly and I would recommend Diondre to everyone! More

I had a great experience with this dealership, especially considering it was my first time leasing. My salesperson, Diondre, took the time to explain everything to me thoroughly, was very knowledgable, and w considering it was my first time leasing. My salesperson, Diondre, took the time to explain everything to me thoroughly, was very knowledgable, and was never pushy. The sales team worked hard to make sure I was happy with the price. Top-notch service, very nice people. I would definitely recommend Suburban Hyundai, especially to first-timers. More

I just finalized the lease on my second Hyundai from Diondre at Suburban Hyundai and I couldn't be more pleased with my sales experience. There was no haggling with the price - sign and drive was exact Diondre at Suburban Hyundai and I couldn't be more pleased with my sales experience. There was no haggling with the price - sign and drive was exactly as they advertised. I would recommend Suburban Hyundai and my salesperson to anyone. In fact, I am in insurance sales and I tell everyone how pleased I am with my Tuscon. It is the most comfortable vehicle I have ever had. I have a bad back and I can drive comfortably in my Tuscon. I drove to Chicago this past weekend and had no problems with my back and the gas mileage is great. More

I reviewed their website and I called about a specific vehicle I was interested in. When I got there (less than an hour later) they told me the car had been sold and the price for the vehicles thay had i vehicle I was interested in. When I got there (less than an hour later) they told me the car had been sold and the price for the vehicles thay had in stock was almost $2,000 higher They refused to find me a car for the sale price COMPLETE BAIT & SWITCH AVOID THIS DEALERSHIP!!!!! More

I lived in Troy, Michigan, and Suburban Hyundai is the closest dealership. So I went there for my Sonata service in the past 4 years. For twice, the service provided to my vehicle leads to potential safet closest dealership. So I went there for my Sonata service in the past 4 years. For twice, the service provided to my vehicle leads to potential safety concerns. Now I completely give up, and I have to choose another dealership. I hope Hyundai or Suburgan Hyundai can treat seriously the issues with their service department in terms of quality of work. Significant quality control is needed for this dealership. They should also learn how to pay attention to details. I hope I can come back to this dealership when things become better, but with the current service management team I do not see how this happens because he does not know how to listen to his customers. More