Suburban Hyundai of Troy

My rating of this dealership reflects the great service I was given at Suburban Hyundai. Deondre was very knowledgable and he was patient with me regarding all of my questions on the Sonata and Elantra. He m was given at Suburban Hyundai. Deondre was very knowledgable and he was patient with me regarding all of my questions on the Sonata and Elantra. He made me feel comfortable on the test drive and I will definitely be doing business with him soon. JMarie More

Before purchasing my Sonata from Diondre at Suburban Hyundai, I visited a Buick dealer, a Ford dealer, and 2 other Hyundai dealers. Of all the dealerships, Suburban Hyundai stood out as the place where Hyundai, I visited a Buick dealer, a Ford dealer, and 2 other Hyundai dealers. Of all the dealerships, Suburban Hyundai stood out as the place where I felt most comfortable. I wasn't expecting to purchase a car on my visit, I really just wanted to see the tan leather interior on the new Sonatas. However, Diondre presented an excellent deal and answered all of questions which assured me that I was making the right decision. When I visited Suburban, the Tigers were about to start a playoff game that I didn't want to miss. As part of our deal, Diondre said he'd expedite the paperwork and I wouldn't miss the game... but we ran into some hiccups while working through the financing. To make up for the couple innings of the game I missed, Diondre threw in free interior protection on my new Sonata. In addition, another salesperson turned on the radio in the showroom Tucson and opened up all the doors so we could all listen to the game. I love my new car and I've recommended Suburban Hyundai to all my family and friends. They really go the extra mile for the customer. More

The experience I had at Suburban was great. Diondre explained to me all my option and helped me make a decision. I love my new Sonata! explained to me all my option and helped me make a decision. I love my new Sonata! More

I dread the whole car buying process. Ben quickly met me with a smile. He then thanked me for comming in to hisj dealership. He quickly sat me down and asked me a few questions to see what I was looking for with a smile. He then thanked me for comming in to hisj dealership. He quickly sat me down and asked me a few questions to see what I was looking for in my next vehicle. After I told him my budget he recommended what turned out to be the perfect vehicle for me. I couldn't believe how easy buying a car actually can be. I love my new Elantra. I would recommend anyone interested in a Hyundai to go see Ben at Suburban Hyundai in Troy. More

Fair price for vehicle and trade-in. Diondre was very professional and followed through on the details of the sale. Staff at dealership was was friendly and helpful. professional and followed through on the details of the sale. Staff at dealership was was friendly and helpful. More

i came in to buy a used car and the salesman was very kind and helpfull. he had answered all my questions and made the prosess of buying a car very nice i would come back to see jeff anytime. thanks da kind and helpfull. he had answered all my questions and made the prosess of buying a car very nice i would come back to see jeff anytime. thanks dana mcabee More

It was a true pleasure to come in a buy a car. The salesman was very informative and was a pleasure dealing with him and I will gladly recommend this place to everyone I know. I will be back when I am salesman was very informative and was a pleasure dealing with him and I will gladly recommend this place to everyone I know. I will be back when I am ready for another car. More

Diondre was extremely helpful! He was very knowledgeable about the Hyundai Accent and helped me sync my phone as well as figure out all of the great functions the Accent has to offer! Diondre got us in and about the Hyundai Accent and helped me sync my phone as well as figure out all of the great functions the Accent has to offer! Diondre got us in and out within 24 hours and was able to get me a very competitive price! He worked very hard with his sales manager to get me the price I had in mind. Everyone at this dealership was very knowledgeable and professional. I had several different dealerships I was working with, however, I'm very glad I decided to give my business to Suburban Hyundai! More

I came to get my routine oil change and check up on 9/8/11. The last time I was there to get a check up, the service rep told me I needed a Trans Service and Power steering service. I lost my job a 9/8/11. The last time I was there to get a check up, the service rep told me I needed a Trans Service and Power steering service. I lost my job a year ago this October and couldn't get it done and couldn't afford it and the service rep (Jeff Dwyer) said when I came in for my next oil change he would take around $70.00 off. When I brought my car in last Thursday the new rep (I believe his name is Chris)said their prices have raised since my last oil change and they could not take anything off as I had been told by Jeff who was no longer with the dealership. Chris brought in George and George said the same thing. I am now on Social Security and I could not afford to get this done and said just take care of the oil change and I would not be able to come back to the dealership anymore because I could not afford it and that my son who lives in Midland (I live in Troy) would help me to find someone in my neighborhood. I went to sit down and wait for my oil to be changed and George called me back in his office and said they would take care of everything. I did not pay one cent for the work. I was absolutely astounded and very, very thankful. I love my car, which is a 2004 I bought brand new in Nevada and moved to MI 6 years ago and it only has 46,000 miles on it and I take very good care of it. I thank everyone again at Hyundai, it was one of the nicest experiences that has ever happened to me. Thank you agin.... Caroline Michael More

I recently bought a used car from Suburban Hyundai. The salesman was Rick Szepytowski. Here is a copy of the letter I subsequently wrote to Rick's supervisor: Suburban Hyundai 1814 Maplelawn Troy, Mi salesman was Rick Szepytowski. Here is a copy of the letter I subsequently wrote to Rick's supervisor: Suburban Hyundai 1814 Maplelawn Troy, Michigan 48084 ATTENTION: David Arndt Dear Mr. Arndt: I just recently completed the purchase of a pre-owned vehicle from your dealership. Although I rarely write this sort of letter, I feel compelled to call to your attention the outstanding performance of Rick Szepytowski, who worked with me through the process. Rick earns top marks from me in all areas. He was knowledgeable, and wasn’t afraid to say he didn’t know when he didn’t. But then he went and found out. He was friendly and courteous to a fault. He made the purchase of the vehicle our mutual goal, and was willing to reason with me as we looked for the best way to accomplish it. He made buying the car a team effort, enlisting the help and support of the rest of your staff whenever necessary. He made me feel I was being take care of by experts, and that there wasn’t anything we couldn’t accomplish together. In addition to all of that, we made friends. You can be sure that the next time I am interested in a vehicle of any sort, Rick will be the first one I contact, so that I can have the experience again. Thank you, Rick Belloff More