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Suburban Hyundai of Troy

Troy, MI

3.9
347 Reviews

1814 Maplelawn Dr

Troy, MI

48084

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Showing 347 reviews

August 17, 2014

Great experience with new car Elantra 2015 Just pick up my new 2015 Elantra great looking car like all the new features (had a 2012) As always Jeff Bushar was very nice to work with great advi More

by Francoise Schilling
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bushar
August 17, 2014

Great customer service Tim Pence was very detailed on finding out my wants on a vehicle. He had extreme patience while I test drove a few vehicles before I made my final de More

by bethann377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adamm Davis, Dave Arndt, Tim Pence
August 16, 2014

Service Visit I came in for a repair and found that Jacob Haji was very warm, friendly, professional and helpful to both me and my mother. He kept checking back wi More

by Kimjstev
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haji
July 07, 2014

Third Hyundai more than satisfied Joe B. and Adamm were extremely help full. My experience with the entire staff was very professional and informative. I was very surprised with the w More

by jserra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adamm Davis, Joe Bulszewicz
June 09, 2014

Suburban Hyundai - Awesome Customer Service! Adamm and Joe were extremely helpful and made sure that none of my questions went unanswered. They were very accomodating and stayed after hours to fi More

by mbwestlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adamm Davis, Joe Bulszewicz
May 26, 2014

Great Car, Great Price, Great Service We are so excited about our experience in purchasing a 2012 Hyundai Sante Fe. When we arrived on a Saturday afternoon…we didn't know if we would get More

by RT0878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alexander
April 28, 2014

Why Suburban Hyundai has my business Richard and Adamm were quick to respond to my requests for information, attentive to my concerns, while remaining most courteous and professional in t More

by loyalhyundaiowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kirsch, Adamm Davis
April 14, 2014

Recent New Car Purchase I recently purchased a new Hyundai Genesis from Suburban in Troy, Michigan. Low pressure environment. The showroom atmosphere was modern and comfort More

by tshipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kirsch, Adamm Davis, Jeff Bushar
March 28, 2014

Some nice key players here I am writing this 5 days after I purchased a used BMW X3 from this Hyundai dealership. DO NOT let them promise you that, "Dave is a good guy and m More

by jonathen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Merrrill, Shira, Cashier, Jeff Bushar
May 20, 2014 -

Suburban Hyundai of Troy responded

Jonathen, Thank you for making us aware of your concerns, and working with our Used Vehicle Manager, Dave Arndt to address them. We hope that we have rectified your issues with our dealership, and we apologize for the inconvenience of having had to clean out your own vehicle upon delivery. That is not the standard that we have set for our store nor our service, and we appreciate you giving us the opportunity to correct our mistakes. Please feel free to contact Dave at (248) 341-9900 should you wish to discuss this matter further. Thank You.

May 21, 2014 -

jonathen responded

After all, this was the most awful car buying experience I have ever had. DO NOT BUY A USED VEHICLE HERE PERIOD! I put I had to put HUNDREDS and HUNDREDS of dollars into this vehicle just to make it safe and driveable. It makes me sick to think what I lost because of these complete liars. I am not finished and they can expect litigation in the near future. ANYTHING they tell you is BUll Capital S with a HIT! STEER CLEER!!!!!!!!!!!!! 05/20/2014

March 14, 2014

The only dealership you need to visit! Adamm Davis is The only dealership you need to visit! Adamm Davis is the manager at this dealership and he has always made sure that I leave satisfied. Not only th More

by h2focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adamm Davis, Tim Pence
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