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Suburban Hyundai of Troy
Troy, MI
349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 349 reviews
August 26, 2015
Hyundai 2013 Derek was very helpful. I feel that this dealership is honest. It is worth the long drive for me. Also the young woman who is the cash clerk is ver Derek was very helpful. I feel that this dealership is honest. It is worth the long drive for me. Also the young woman who is the cash clerk is very sweet. More
by Hyundai08
Employees Worked With
Derek Caraway
August 25, 2015
Great experience . I was treated nicely, it's my second car from the same dealer, I have already sent my friends to check out the dealership for good deals . I was treated nicely, it's my second car from the same dealer, I have already sent my friends to check out the dealership for good deals . More
by HANIKADOR
Verified CustomerEmployees Worked With
Ben Sliwinski, Jeff Bushar
August 19, 2015
Top notch customer service!!! I recently purchased a vehicle from Derek Caraway. Derek's customer service was excellent! He gave it 110%! He met all of our expectations and more!!! I recently purchased a vehicle from Derek Caraway. Derek's customer service was excellent! He gave it 110%! He met all of our expectations and more!!! I highly recommend him! More
by Victoriavs86
Employees Worked With
Derek Caraway
August 18, 2015
Sonata 2015 Tim was a great sales person who went and explained in details my concerns and questions. I had a great experience. The vehicle overall satisfied what Tim was a great sales person who went and explained in details my concerns and questions. I had a great experience. The vehicle overall satisfied what I was looking for. More
by RBAYOUK
Employees Worked With
Tim Pence
August 10, 2015
Excellent experience Derek was great all the way through. Kept things light and was great to work with. He got things done fast and efficient for us and really knew his st Derek was great all the way through. Kept things light and was great to work with. He got things done fast and efficient for us and really knew his stuff. I'd recommend Derek to anybody looking for a new or used Hyundai. I'll be back for sure! More
by mjbvsl
Employees Worked With
Derek Caraway
August 08, 2015
wonderful really great, friendly staff, I would definitely recommend this dealer. Car was delivered in perfect condition and I love it. Tim was really helpful a really great, friendly staff, I would definitely recommend this dealer. Car was delivered in perfect condition and I love it. Tim was really helpful and communicated with me in timely manner. More
by KATHY48212
Employees Worked With
Tim Pence
August 08, 2015
"Terrific Customer Service" I wasn't looking forward to car shopping thinking sales reps would pressure me into getting a car that is above my budget. But, that didn' happen at I wasn't looking forward to car shopping thinking sales reps would pressure me into getting a car that is above my budget. But, that didn' happen at all. I received THE best customer service from Timothy Pence. He went over the features of the Elantra and Sonata in the showroom and offered a test drive as well, but, I didn't have time so I came back 2 days later. He even emailed me a Sonata brochure since they didn't have one in stock. From meeting him the first day to picking up the Elantra, the whole process went very well. Timothy went over the manual thoroughly and even showed me everything in the car. Now that's going the extra mile for a very satisfied customer ! This is my third car from Suburban Collection and the customer service just gets better ! More
by Windyseablue
Employees Worked With
Tim Pence
August 07, 2015
Good deal on a good car I leased a new Hyundai SantFe through Suburban, and fell I got a really good deal on a loaded vehicle, and was very pleased with the interaction with I leased a new Hyundai SantFe through Suburban, and fell I got a really good deal on a loaded vehicle, and was very pleased with the interaction with the dealership during the process. More
by DJT54
Employees Worked With
Joe Bulszewicz
July 29, 2015
New car purchase Excellent and Friendly, Great Price I enjoy the dealership because the sales persons are always friendly and knowledgeable with all my questions Excellent and Friendly, Great Price I enjoy the dealership because the sales persons are always friendly and knowledgeable with all my questions and of course best vehicle price. More
by Dtalpesh
Employees Worked With
Steve Elich
July 28, 2015
Top Notch These folks are wonderful to work with, made my car leasing experience a dream. I highly recommend them, if you go there you will not be disappointed! These folks are wonderful to work with, made my car leasing experience a dream. I highly recommend them, if you go there you will not be disappointed! More
by MITCH.BERRY8
Employees Worked With
Ben Sliwinski, Jeff Bushar
