Suburban Hyundai of Troy

Professional service Happy with the service. Regarding ongoing service will probably go to a dealer closer to home. Can't remember the name of the finance person we worked Happy with the service. Regarding ongoing service will probably go to a dealer closer to home. Can't remember the name of the finance person we worked with. But he was very easy and enjoyable to work with More

Great experience with Ben and the whole team Ben is the perfect salesman. He listens to what I want, asks the right questions and provides all the information I need without overselling me someth Ben is the perfect salesman. He listens to what I want, asks the right questions and provides all the information I need without overselling me something I don't need. This is the second vehicle we've bought from Ben and while everyone at the dealership is great, I really appreciate Ben's attitude. He's there to make sure I get what I need and want, not to push the latest, most expensive vehicle whether it fits my needs or not. The whole experience was smooth and simple, no haggling, no hassles, no issues, no problems. Nick did a great job explaining the lease information - this was my first lease - and made sure I understood everything I signed. And I can't forget Scott in service. When we had my husband's Veloster in for service, we spent time discussing the SUV choices with Scott and I came away from the conversation with the necessary information to narrow my choices. I think this will not be the last vehicle we get here with the great sales and service team. More

Great dealership Tell all your friends! This is the place to lease a Gensis, couldn't be happier with my new car and the service l received from Joe and Jeff. Tell all your friends! This is the place to lease a Gensis, couldn't be happier with my new car and the service l received from Joe and Jeff. More

Excellent experience I am impressed with the entire buying experience I had recently while researching and purchasing my new Hyundai. All staff with whom I interacted we I am impressed with the entire buying experience I had recently while researching and purchasing my new Hyundai. All staff with whom I interacted were cheerful, knowledgeable and helpful. More

Great service from Suburban I stopped by the dealership merely to see the actual colors after looking at the cars on line. Jay,my salesman, met me at the door and walked me aroun I stopped by the dealership merely to see the actual colors after looking at the cars on line. Jay,my salesman, met me at the door and walked me around the lot to look at cars although he was aware that I was not ready to purchase a car that day. He was very attentive to my needs but was not aggressive. I walk away from aggressive salesmen. However I was so impressed that I bought my car from him6 days later although there were other dealerships closer to my home. This was my third sonata. More

Excellent Customer Service I bought my Sante few SE last Thursday 12th May. Joe was an outstanding salesman and really went out of the way to make sure I get the right vehicle t I bought my Sante few SE last Thursday 12th May. Joe was an outstanding salesman and really went out of the way to make sure I get the right vehicle to my liking. Right from the first visit to the day on which I leased the car, Joe was extremely professional and never tried to be pushy. I am extreamly thankful to Joe for making sure that I got what I wanted. More

Lease or buy a car without feeling you were shafted My wife leased a Sonata with help from Ben Sliwinski. The process was pretty simple and stress free. I needed to lease a car to replace one with 155,0 My wife leased a Sonata with help from Ben Sliwinski. The process was pretty simple and stress free. I needed to lease a car to replace one with 155,000 miles. I really wanted a Ford Fusion but went through the usual crap about not being on the right plan, additional charges for the Eco boost engine etc. I went to talk to Ben to see what was available and ende up leasing an Elantra within a few stress free hours.Ben was so helpful and friendly. He really seemed to care and took time to explain the features of the car.I am really pleased with the car and the dealership.When we turned in our last lease Elantra the process went much smoother than we expected. There was no haggeling about tire wear, dings and scratches etc. More

2016 EQUUS EXCELLENT CAR, EXCELLENT PRICE/QUALITY. I was looking for a luxury sedan, and the offer that Hyundai could propose is unbeatable. The dealership used EXCELLENT CAR, EXCELLENT PRICE/QUALITY. I was looking for a luxury sedan, and the offer that Hyundai could propose is unbeatable. The dealership used the right amount of information and care to conclude the transaction. I look forward to enjoying the service of Hyundai in the next coming months Thank you More

Very pleased I have owned two Kia Sorentos so I was basically aware of the similarity of the vehicles. The Employee Price program made the switch possible. Very p I have owned two Kia Sorentos so I was basically aware of the similarity of the vehicles. The Employee Price program made the switch possible. Very please with the extended size of the Santa Fe and the V6 engine. More

excellent Joe and the sales manager were a pleasure to deal with they were never pushy or aggressive Joe spent a lot of time trying to show me all of the featur Joe and the sales manager were a pleasure to deal with they were never pushy or aggressive Joe spent a lot of time trying to show me all of the features as I am not used to all of the new features these cars have as I had mine for 14 years. Joe even offered to have me come back in for anything that I did not understand or learn how to do from the books which I think I will do in the near future. More