Suburban Hyundai of Troy

Very Bad Service Advisor Scott Landreth I was scheduled to do a Door Latches recall (Safety Issuse) and oil service. After getting an email confirmation about all the job to be done on the c I was scheduled to do a Door Latches recall (Safety Issuse) and oil service. After getting an email confirmation about all the job to be done on the car , after reaching the service station at Suburban Hyundai, Troy Mi. I was told the recall for the door latches can't be done and only the the oil service will be done because the service advisor doesn't have enough man power.he also had a very bad attitude to apologise sarcastically.I would recommend everyone to look to any other service advisor or any other showroom for your service or repair needs as this is the second time it happened where the excuse was that they didn't have enough manpower. More

Sales team Good sales team. Ben was excellent. Showroom is a little Spartan and not particularly well appointed. I look for ward to having service done at the Good sales team. Ben was excellent. Showroom is a little Spartan and not particularly well appointed. I look for ward to having service done at the dealership and have the same high expectations.. More

Can't believe I bought a 2017 Very happy with my salesman, the dealership, and my car. thank you. I was in a car accident so prior to this I was happy with zero payments on my 200 Very happy with my salesman, the dealership, and my car. thank you. I was in a car accident so prior to this I was happy with zero payments on my 2006 Hundi, Ben helped me see with the dealer incentives a new car was the was to go. He took time with me and worked out several options until I found the car that screamed take me home. More

Great Deals They just gave me what I was looking for at the right price at the right moment. I will return for a second car lease. They just gave me what I was looking for at the right price at the right moment. I will return for a second car lease. More

See previous section Review completed in previous section. Please see that section for both positive and negative reviews. In summary did not like the approach the finance Review completed in previous section. Please see that section for both positive and negative reviews. In summary did not like the approach the finance guy had in regard to the extended warranty. Felt he was deceptive despite our questions to obtain straight forward information. We did really enjoy working with Macgreger the salesman. More

J Waters I am not sure about which car I wanted purchase or lease. J Waters took the time to describe the differences between different cars. He also took my o I am not sure about which car I wanted purchase or lease. J Waters took the time to describe the differences between different cars. He also took my out on test drive to show me all the features of the Tuscon. I am now leaning to purchasing this car from this dealership and salesman More

Test Drive Visit Experience I am writing to share my experience with visiting Suburban Hyundai for a test drive experience this past weekend. Jay Water was extremely helpful and I am writing to share my experience with visiting Suburban Hyundai for a test drive experience this past weekend. Jay Water was extremely helpful and courteous during my visit. He was able to make suggestions on a vehicle and was very knowledgeable about the brand. More

Great experience Felt like I was at home the entire time. Jamie is very inviting and will not sell you anything you don't want highly recommend. Felt like I was at home the entire time. Jamie is very inviting and will not sell you anything you don't want highly recommend. More

Genesis Delivery Very satisfied with overall experience. Several vehicles to choose from. Sales staff very knowledgeable and helpful. Would definitely return for futur Very satisfied with overall experience. Several vehicles to choose from. Sales staff very knowledgeable and helpful. Would definitely return for future sales and service needs . More

Test drive for a 2017 Santa Fe Great experience! Not pushy sales guys! They listed the options, great discounts but still a little bit over my budget. Will revisit them in Spring. Great experience! Not pushy sales guys! They listed the options, great discounts but still a little bit over my budget. Will revisit them in Spring. More