Suburban Hyundai of Troy
Troy, MI
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2017 Hyuandi Santa Fe SE Ultimate purchase Researched several auto dealerships in the area looking for a SUV for my wife. The Hyuandai SUV(s) have more "bells & whistles" at a better price tha Researched several auto dealerships in the area looking for a SUV for my wife. The Hyuandai SUV(s) have more "bells & whistles" at a better price than other manufacturers backed up with the best factory warranty in the business! I was greeted by "Paul" the salesman. He was very knowledgeable and answered all the questions and then some I had about all the "bells & whistles" of the Santa Fe. I spoke with Adamm (Sales Manager) a few times throughout the sales process and he was courteous and answered all the questions I asked. Prior to my visit I checked out some of the reviews online of Suburban Hyuandi and saw some that were good and some that were not so good. My experience was excellent! Give them a try! Greg More
TOTAL SATISFACTION Could not have had a better experience. Not only did we talk about different cars, Since Joe understood the car was actually for my daughter, he spe Could not have had a better experience. Not only did we talk about different cars, Since Joe understood the car was actually for my daughter, he spent a lot of time with her, like she was the one making the purchase. More
JAY DAY JAY WATERS was an excellent salesperson he represents the company with integrity experience and honesty I plan to recommend Jay and the dealership t JAY WATERS was an excellent salesperson he represents the company with integrity experience and honesty I plan to recommend Jay and the dealership to other members of my family thank you for a great experience More
Review of experience with Suburban Hyundai of Troy I was very impressed with the salesman, the sales manager and the financial person handling the paperwork. They were all friendly, courteous and profe I was very impressed with the salesman, the sales manager and the financial person handling the paperwork. They were all friendly, courteous and professional. I own a business that stresses customer service and a genuine, caring attitude and the people I dealt with during my leasing performed the way I would want my employees to treat customers and prospects. This is my first "foreign" car in many, many years. I had not considered Hyundai and had never heard of its Genesis brand until the Detroit Auto Show. The young man presenting the vehicle at the show was very professional and knowledgeable about the two vehicles on display and their features. It was his manner and attitude during our conversation after his "public" presentation that created the interest in me to visit Genesis dealerships. The first dealership I visited was a disaster. The salesman, although young, fit the stereotype of the "seedy", used-car hustler. When his sales manager was called over, it wasn't much different. I would not lease a vehicle from that dealership under any circumstances. The comparison with my experience at Suburban Hyundai was startling. What a difference honesty, respect and professionalism make! I've now been driving my G-80 for about two weeks and like the car very much. I'm sure I will miss the seat massage feature that was on my Lincoln MKS when I make long trips and I wish there were USB ports for charging my grandchildren's devices in the back seats, but, all in all, it's an excellent vehicle. More
Awesome Experience!! We had a great experience when purchasing our new car! Paul did a wonderful job and helped us find the perfect vehicle. He was very warm and personab We had a great experience when purchasing our new car! Paul did a wonderful job and helped us find the perfect vehicle. He was very warm and personable and made us feel comfortable. Thank you so much Paul, and the whole team at Suburban Hyundai of Troy!!!!! More
2017 Hyundai Sonata Eco I put a lot of miles on my vehicle so its really important for me to get a good feeling for and be comfortable in any car I purchase. The salesman, J I put a lot of miles on my vehicle so its really important for me to get a good feeling for and be comfortable in any car I purchase. The salesman, Jay Waters, let me go on a long test drive to help me and did a thorough job going through the car's features. I was treated very courteously when I left after my test drive to complete my research of other brands; that is not something I can say about many dealerships. I am now very happy with the purchase of my new Hyundai Sonata Eco and the buying experience I had at Suburban Hyundai. More
Great customer service Ben Sliwinski helped me get into a new Hyundai Elantra and cant say enough good things. Went for a test drive and showed me how to use the USB connect Ben Sliwinski helped me get into a new Hyundai Elantra and cant say enough good things. Went for a test drive and showed me how to use the USB connected to my phone for GPS. Since I do homecare it definitely fit my needs. He was a big help. Also I believe the loan officers Jeff Bushar and Joe Bulszewicz were incredibly professional and came out and shook my hand to let me know that I had received my new car. Thank you guys its much appreciated!! More
2017 Santa Fe Purchase Just purchased a new 2017 Santa Fe from Paul Alexander. I had a very good experience with my purchase. Paul was friendly and answered any questions t Just purchased a new 2017 Santa Fe from Paul Alexander. I had a very good experience with my purchase. Paul was friendly and answered any questions that I had. I would recommend him to anyone that is interested in your product. John P More
awesome service The staff at Suburban Hyundai went the extra mile to make this sale possible. I own a home in Oakland, MI but currently serve in the USCG and am legal The staff at Suburban Hyundai went the extra mile to make this sale possible. I own a home in Oakland, MI but currently serve in the USCG and am legal resident of Alaska. I was told that I was not able to purchase a vehicle (from another dealer) through the special M-pricing for residents of Detroit (last year) and then Michigan (this year) because I do not have a MI license although I met all other requirements of living in Michigan. Ben went out of his way to contact corporate Hyundai and finally the get answer we wanted. Once cleared to purchase, he met with me and my family to select the vehicle we wanted. We love our SantaFe Sport AWD. Thank you Ben and Suburban Hyundai. More
A Pleasure it was a great experience leasing this car - Ben and staff where outstanding he introduced me to the service manager as well as the finance manager. it was a great experience leasing this car - Ben and staff where outstanding he introduced me to the service manager as well as the finance manager. More