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Suburban Hyundai of Troy
Troy, MI
347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 347 reviews
March 17, 2017
New car introduction. Ben was very helpful in explaining all of the features of our new Santa Fe. We love the car. All of the features are a bit overwhelming but getting to Ben was very helpful in explaining all of the features of our new Santa Fe. We love the car. All of the features are a bit overwhelming but getting to know them is fun. More
by rboehle4313
Verified CustomerEmployees Worked With
Ben Sliwinski, Joe Bulszewicz
March 14, 2017
Hyundai Santa Fe SE Excellent vehicle, lots of truck for the money. It's an absolute pleasure to drive, I feel very safe in it. Looking forward to my first road trip Excellent vehicle, lots of truck for the money. It's an absolute pleasure to drive, I feel very safe in it. Looking forward to my first road trip! I think I may be going over my lease miles allowed! More
by justonecow
Employees Worked With
Joe Bulszewicz, Paul Alexander
March 12, 2017
Lease of G90 from Suburban Hyundai While I knew the vehicle I wanted, from the time I walked in the door and was greeted until I drove my least G90 home a few days later, this was one o While I knew the vehicle I wanted, from the time I walked in the door and was greeted until I drove my least G90 home a few days later, this was one of the easiest and best car transactions experienced in over fifty years. While it has only been a week and one-half since delivery, and I am still learning how to use the features, the G90 is equaling, and in many cases, exceeding my expectations. More
by lewistann
Employees Worked With
Joe Jonsky, Ben Sliwinski
March 11, 2017
Buying a car Buying a new car can be a very unpleasant and almost painful experience. Paul Alexander at Suburban Hyundai went out of his way to make it as smooth Buying a new car can be a very unpleasant and almost painful experience. Paul Alexander at Suburban Hyundai went out of his way to make it as smooth and effortless as possible. He is an exceptional salesman and I recommend him highly. FM More
by FM
Employees Worked With
Financing employee was very efficient , Adamm Davis, Paul Alexander
March 10, 2017
Genesis G80 Great team of people. From the beginning when I called ahead asked to have a Genesis G80 vehicle ready to drive, Adam greeted me at the door and took Great team of people. From the beginning when I called ahead asked to have a Genesis G80 vehicle ready to drive, Adam greeted me at the door and took us in his office and showed us what they had. He introduced us to Ben who was great. Because my car has special adaptation; they were so patient and offered for me to take the car home and try it out for a couple days to see if it would work for me. The rest is history; I purchased the car and the deal was fair. Joe B was great in working with me on the finances. Overall a great experience. More
by docandrews
Employees Worked With
Adam - General Manager, Ben Sliwinski, Joe Bulszewicz
March 09, 2017
Great experience Huge selection if vehicles available. This is my 5th Hyundai in the last 7 years. Sales person took ample of time to explain all the features about my Huge selection if vehicles available. This is my 5th Hyundai in the last 7 years. Sales person took ample of time to explain all the features about my new Hyundai Tucson. Definitely recommend. More
by aco100us
Employees Worked With
Joe Bulszewicz
March 09, 2017
Great service I will definitely buy my next car here. I have already recommended a work friend to the dealer and location overall. A big thank you again I will definitely buy my next car here. I have already recommended a work friend to the dealer and location overall. A big thank you again More
by roderick.skeete77
Employees Worked With
Adam Davis, Paul Alexander
March 04, 2017
Excellent and Best Customer Service Experience I have been shopping for a new family car for three weeks. Making a big purchase such as buying a car can be a stressful experience. I had some stress I have been shopping for a new family car for three weeks. Making a big purchase such as buying a car can be a stressful experience. I had some stressful experiences dealing with sales representatives at other dealerships. I felt pressured to make a quick decision and commit to buying a car on my first visit. One visit to the Suburban Hyundai dealership in Troy changed my perspective about customer service. Other dealerships should learn from Suburban Hyundai staff about how to deal with their customers. Mr. Adamm Davis, Mr. Paul Alexander and Mr. Joseph Janosky III made buying a car as easy and painless as possible for me. My experience started with Mr. Alexander when I emailed the dealership to see if they have a 2017 Hyundai Santa Fe SE Ultimate with the ultimate Tech Package. Mr. Alexander was prompt in his email responses and was able to locate the car I was looking for and sent me the car details and price quotes I requested. I decided to visit the dealership and I met Mr. Adamm Davis, the Retail Operations Manager. He was a very busy manager but I noticed how he was doing his best to find ways to make things as easy and painless as possible for the customers waiting to meet him. Mr. Davis was a good listener, knowledgeable, and very patient from what I saw. After only one visit to the dealership and talking to its staff, I was pleased and decided to come the next day to purchase and sign the car paperwork. At the end, I met Mr. Janosky. He was very professional and explained to me all the warranties and maintenance offers to help protect my new vehicle. I do recommend anyone to visit the dealership and enjoy the same experience I encountered. Thank you Adamm, Paul, Joseph and all those who were involved in making my customer service experience a great one at Suburban Hyundai in Troy. More
by mshajera
Employees Worked With
Mr. Joseph Janosky III, Adamm Davis, Paul Alexander
March 03, 2017
Closing Car was ready to be delivered and nice and clean. I was surprised the paperwork was not ready to be signed. We had a scheduled appointment and figur Car was ready to be delivered and nice and clean. I was surprised the paperwork was not ready to be signed. We had a scheduled appointment and figured when we walked in we would sign paperwork and spend a majority of the time going over all the options on the vehicle. More
by lisagilbo
Employees Worked With
Joe Bulszewicz
March 02, 2017
NEW SONATA The entire experience was great. Salesman got the paperwork and car ready quickly and efficiently - great job - I love Hyundai cars and will be back The entire experience was great. Salesman got the paperwork and car ready quickly and efficiently - great job - I love Hyundai cars and will be back for another when the time comes. I Highly recommend Hyundai More
by bwakefield47
Employees Worked With
Joe Bulszewicz
