Suburban Hyundai of Troy
Troy, MI
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The service team has instilled trust and loyalty with authentic customer care. From drop off to pickup they took the time to clarify the problem, answered all questions timely, Provided fair pricing and authentic customer care. From drop off to pickup they took the time to clarify the problem, answered all questions timely, Provided fair pricing and delivered on promises. Solid team from start to finish. More
I brought in my 2013 Hyundai Elantra, got like 130,000 miles on it. It had a recall for a brake fuse. Chris gave my car the white glove treatment. You would've thought I had just brought in a 2025 Hyundai miles on it. It had a recall for a brake fuse. Chris gave my car the white glove treatment. You would've thought I had just brought in a 2025 Hyundai Santa Fe EV for service. No matter how new or how old your car is, Chris is gonna look out for ya & treat ya right. Hopefully, if I can ever afford a new Hyundai Sante Fe, I don't know where I'll buy it, but I know where I'll take it for service: Chris @ Suburban Hyundai. They good people's over there. Holla @ my guy Chris for all of your Hyundai or even if you don't own a Hyundai, holla @ him anyway. He'll probably fix whatever make & model vehicle you drive. More
I only service my vehicle after buying my new car at Suburban Hyundai of Troy. Upon cleaning my vehicle, I noticed a couple of missing parts. The service I had done was a sample oil change. Multiple un Suburban Hyundai of Troy. Upon cleaning my vehicle, I noticed a couple of missing parts. The service I had done was a sample oil change. Multiple under the vehicle covers were missing. If they are not putting the cover back who knows what else they are not putting back into your vehicles if they are doing major repairs . More
Been waiting almost a month for my registration. Texted my salesman a week ago-no response. Spoke to him today and was told it was in the mail and I should have it in a few days. Then I told him the Texted my salesman a week ago-no response. Spoke to him today and was told it was in the mail and I should have it in a few days. Then I told him the Secretary of State did NOT have the vehicle registered to me. He said he would look into it and call me in 20 minutes. That was more than 5 hours ago. Very poor service for something I paid for. More
Trey was awesome! From the moment I walked in the dealership, he was confident that he had exactly the car I was looking for, and he was completely right! He was so fr From the moment I walked in the dealership, he was confident that he had exactly the car I was looking for, and he was completely right! He was so friendly every step of the way and made shopping for a car surprisingly enjoyable and stress free. He also made the effort to get to know me along the way, which showed he really does care about his customers and about providing a great experience. Thanks, Trey!! Everyone else I interacted with at the dealership was so welcoming and friendly as well. Definitely give them a visit! More
Very positive experience. Tony was very personable and a pleasure to work with. He explained the different trim packages and how to use all the wonderful functions this vehicl Tony was very personable and a pleasure to work with. He explained the different trim packages and how to use all the wonderful functions this vehicle comes with. It was also easy and fun working with Mary. All seemed upbeat and happy to help each other. Would recommend this dealership if you're in the market for a new vehicle. More
The purchase and delivery process was flawless and pain free from Ben and Boris. The entire process was handled with speed, professionalism, and pin point accuracy. I would not hesitate to refer all my fri free from Ben and Boris. The entire process was handled with speed, professionalism, and pin point accuracy. I would not hesitate to refer all my friends there. The best auto sales experience ever!!! More
The dealership was clean,quiet,and displayed teamwork amongst each other. They would be asking one another if they needed assistance and willing doing so. amongst each other. They would be asking one another if they needed assistance and willing doing so. More