Suburban Ford of Waterford - Service Center

Warrenty work service coordinator Mike Pigott gave us excellent service making me feel that he would do his very best to ensure I was satisfied with Suburban Ford service coordinator Mike Pigott gave us excellent service making me feel that he would do his very best to ensure I was satisfied with Suburban Ford He made it a pleasure to come in. More

Always great service...wouldn't take my Ford anywhere lese. Originally purchased from Suburban 19 months ago, for the first time. Regular service on my Fusion Hybrid has always been excellent. Friendly service Originally purchased from Suburban 19 months ago, for the first time. Regular service on my Fusion Hybrid has always been excellent. Friendly service and reasonably quick, even without an appointment. More

Great service! The service was wonderful at a great price. Would highly recommend! Very friendly and helpful staff. The wait was a little long in completing servi The service was wonderful at a great price. Would highly recommend! Very friendly and helpful staff. The wait was a little long in completing service but otherwise a great experience. More

Service department Tim was a pleasure to work with and was right on with his estimated time for the service I had come in for. Service was fast and easy. Tim was a pleasure to work with and was right on with his estimated time for the service I had come in for. Service was fast and easy. More

Good job Suburban When I walked in to the service area there were a lot of men standing around but no one greeted me. So I waited by the first station for a man who was When I walked in to the service area there were a lot of men standing around but no one greeted me. So I waited by the first station for a man who was on the phone. No big deal. A little uncomfortable for a women. But once I was greeted everything went super smooth and they even shuttled me to work :) thanks suburban ford. More

Air condtioning problem Needed to get the air fixed it was not working on the drivers side and Tim was great in listening to what I said was the problem. F Needed to get the air fixed it was not working on the drivers side and Tim was great in listening to what I said was the problem. F More

Leased 2012 Fusion Recall work This is for my 2012 Fusion recall work. They are polite, efficient and good time estimation of the work. Within a hour is ready to go. This is for my 2012 Fusion recall work. They are polite, efficient and good time estimation of the work. Within a hour is ready to go. More

Service Experience Needed some repair work done on my 2013 Escape. Nate in Service did a great job taking care of my transpotation needs, got the car repaired quickly an Needed some repair work done on my 2013 Escape. Nate in Service did a great job taking care of my transpotation needs, got the car repaired quickly and the car was repaired correcly, they did an excellent job. Best experience I have had in a repair facility in a long time. Great service! More

outstanding rated very high for continuous quality service. friendly service service write up. I have not had an issue that this dealer could not address and rated very high for continuous quality service. friendly service service write up. I have not had an issue that this dealer could not address and resolve! More