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Suburban Ford of Waterford
Waterford, MI
1,174 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford.
"Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd.
CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing".
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Mana
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,174 reviews
March 19, 2023
Turning in my previously leased Ford Escape and acquiring my newly leased Ford Escape went smoothly! Suburban Ford of Waterford has a great sales staff. my newly leased Ford Escape went smoothly! Suburban Ford of Waterford has a great sales staff. More
by Satisfied
March 19, 2023
I just purchased a Ford Explorer from Suburban Ford of Waterford and I am very pleased with the vehicle and the purchase experience. Waterford and I am very pleased with the vehicle and the purchase experience. More
by lwalker3
March 18, 2023
Fast friendly reliable Service. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. More
by Dale T Coughlin
March 17, 2023
Great service, just purchased a new vehicle and the price, process and salesman George Anast were great! In an out price, process and salesman George Anast were great! In an out More
by teamsweetstick
March 17, 2023
All aspects of our experience with this dealership and with the salesperson was really excellent. with the salesperson was really excellent. More
by rcurtis
Employees Worked With
March 17, 2023
The service dept does not answer phone at all. .Can't get a person..Takes to long to service my vehicle..Service sucks..Will never buy another Ford vehicle. .Can't get a person..Takes to long to service my vehicle..Service sucks..Will never buy another Ford vehicle. More
by patthehat_1999
Employees Worked With
March 17, 2023
Took care of my service needs, in just a couple hours. Other dealers wanted days to do the same service. Five stars! Roland was great as well. Other dealers wanted days to do the same service. Five stars! Roland was great as well. More
by Jim
Employees Worked With
March 16, 2023
Jeff and James found me the perfect Bronco! 5th new vehicle purchase and the best one yet. 5th new vehicle purchase and the best one yet. More
by hd80cu
March 16, 2023
The sales and service staff at Suburban Ford of Waterford has always been helpful, provided timely high quality service and advice with fair pricing. has always been helpful, provided timely high quality service and advice with fair pricing. More
by John
Employees Worked With
Ethan Huggins, Jerry Kraft
March 08, 2023
Worked with Trevor. Came in a month earlier inquiring about a vehicle and received a call a couple weeks later stating that they had a person pass on their ordered vehi Came in a month earlier inquiring about a vehicle and received a call a couple weeks later stating that they had a person pass on their ordered vehicle. He was quick and easy to work with and would recommend him to anyone. Unfortunately I ended up having to pass on picking up the vehicle due to personal issues that came up. But i asked him to keep me in his list for when another one becomes available and personal issues are put to thy side and done to complete thy sale on thy vehicle. More
by Julian
Employees Worked With
