Suburban Ford of Troy - Service Center

recall appt. 3weeks ago we made an appt.for recall service. Service rep said work would take short waitable time.when we arrived Tuesday. We were told work would 3weeks ago we made an appt.for recall service. Service rep said work would take short waitable time.when we arrived Tuesday. We were told work would Take 3-4 DAYS! Will need this car 4 a short trip so not able 2 leave it..now recall work can't be done until June!!! Safety issue&Elder run-around. We've been Elder customers 4 nearly 30 years and deserve better! Service dept a mess..no one seems 2 know what's going on! More

Always looking out for me and making sure my vehicle is serviced properly. I am very satisfied with the service here at elder ford in troy. serviced properly. I am very satisfied with the service here at elder ford in troy. More

I came into the dealership and was greeted by a friendly staff. I used Shane as my writer and he was very helpful and nice. He kept me updated on my veh. He is a great asset to the staff at Elder! staff. I used Shane as my writer and he was very helpful and nice. He kept me updated on my veh. He is a great asset to the staff at Elder! More

Came in for service and these guys are GREAT!! They treat you like a customer not just money walking in the door. Great job guys!! treat you like a customer not just money walking in the door. Great job guys!! More