Suburban Ford of Romeo - Service Center

I was treated like family in the service department even though I had purchased my truck at another dealership. The service representative, Jim, was kind and seemed genuinely concerned about my comfort. I though I had purchased my truck at another dealership. The service representative, Jim, was kind and seemed genuinely concerned about my comfort. I will come here next time I purchase. More

I'm impressed with the professionalism and efficiency. I will return for service and my next Ford. I will return for service and my next Ford. More

Pleasant atmosphere and knowledgeable staff to assist with service advice. I appreciated the informative video of the services provided. with service advice. I appreciated the informative video of the services provided. More

From start to finish the experience was wonderful. Over the top quality of care, Ian took special care to ensure my comfort and expedite my oil change. Over the top quality of care, Ian took special care to ensure my comfort and expedite my oil change. More

I received a recall notice for my 2025 Explorer. Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The u Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The update took less time than expected. Ian returned to the waiting room and took us to our car. My car was updated and had been washed. Great job Suburban Ford. More

Ian in the service dept was so helpful and accommodating! I highly recommend this dealership I highly recommend this dealership More

Outstanding service! We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled o We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled on the interstate several times. We made a phone call and the service department was kind enough to send a technician out there with a battery in less than 30 minutes and our fellow is back on the road. It was a freezing cold day and no one knows how much we appreciate what this Dealership's service staff did for us! More

Gentleman at Suburban Ford Romeo who handled my wife’s oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours before they closed for the day. We will be back! More

I went to get tires installed on the rims on my 2018 transit and the service was good. The parts department is ok. transit and the service was good. The parts department is ok. More

Basil is your guy when it comes to service! Very professional and helpful. Thank you for helping me so quickly since my two year old was with me. Very professional and helpful. Thank you for helping me so quickly since my two year old was with me. More