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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
178 Reviews

178 Reviews of Suburban Ford of Romeo - Service Center

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February 04, 2025

Customer service very friendly and helpful! Rep was helpful with getting FordPass setup on my phone. More

by slwitkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Feb 06, 2025 -

Suburban Ford of Romeo responded

We're glad your service advisor was so helpful in getting FordPass set up on your phone! Enjoy all the perks and please reach out if there's anything you need down the road.

February 03, 2025

It took some time to get a service appointment but when they had my truck it was fasting. More

by R Udaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Feb 06, 2025 -

Suburban Ford of Romeo responded

We're glad our team was able to take care of your truck at Suburban Ford of Romeo! Come visit us again soon!

February 02, 2025

Very pleasant, courteous ,and intelligent staff that is willing to help when asked . Service Department is great to work with More

by edjschultz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember other names
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Feb 06, 2025 -

Suburban Ford of Romeo responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided a pleasant experience. We appreciate your support and look forward to assisting you again in the future!

February 01, 2025

Very great service highly recommended. Very fast and nice service and all around great atmosphere More

by Dragan117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Feb 03, 2025 -

Suburban Ford of Romeo responded

We're glad to hear you had a great time with our service team at Suburban Ford of Romeo. See you again soon!

February 01, 2025

Service advisor was very helpful and kept me advised of progress. He also underpromised amd over delivered on the service write up price. I will keep coming back to the service department if this is mainta More

by scottpearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our service advisor exceeded your expectations at Suburban Ford of Romeo! It's great knowing you had a positive experience with the pricing and communication. We look forward to welcoming you back for future visits!

February 01, 2025

Brought my vehicle in for service. My service representative Ian took care of everything and kept me informed every step of the way. More

by Pservitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian provided excellent service and kept you informed throughout your visit at Suburban Ford of Romeo. Thank you for sharing your experience with us!

February 01, 2025

They did a great job very attentive in and out quickly. Highly recommend this dealership More

by Kattywojbronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
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Feb 03, 2025 -

Suburban Ford of Romeo responded

Thank you for your recommendation! We're glad our team worked quickly to get you in and out and we look forward to seeing you again soon!

January 31, 2025

Basil was great and made getting the warranty work completed on my Ford Escape a very easy process. More

by Coté
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafidi, Basil
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Jan 31, 2025 -

Suburban Ford of Romeo responded

Hi Coté, thank you for your review! We're glad Basil made the warranty work on your Ford Escape an easy process for you. See you next time at Suburban Ford of Romeo!

January 28, 2025

The people in the dealership were friendly and eager to help with the problem I brought them. The repair made was done quickly and well. More

by Dchuser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Suburban Ford of Romeo responded

We're glad to hear our team at Suburban Ford of Romeo was able to assist you promptly and effectively. Thank you for sharing your experience!

January 27, 2025

They always have been fair with me , service department is great.I have no complaints with this dealership. More

by Ksemlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Kwiacowski
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Jan 28, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that you've consistently had a positive experience with our service department at Suburban Ford of Romeo. Thank you for your continued trust and support!

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