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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
207 Reviews

207 Reviews of Suburban Ford of Romeo - Service Center

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March 16, 2025

Everyone is always polite; service is exceptional with minimal wait time, and the waiting area is very comfortable. More

by grandmagrace2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Swafford
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Mar 17, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us at Suburban Ford of Romeo! We're delighted to hear that our team provided exceptional service and a comfortable environment during your visit. We look forward to serving you again in the future!

March 15, 2025

Everyone at the dealership was so nice and helpful. They did a great job. They were quick and efficient and friendly! More

by tfreeman410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Suburban Ford of Romeo responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided a quick, efficient, and friendly experience. We appreciate your support!

March 15, 2025

Very friendly employees, answered all my questions. Basil was very helpful. Treating me like a person,not a customer More

by Frito man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil rafidi
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Mar 17, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Basil and the team at Suburban Ford of Romeo made you feel valued and answered all your questions. Thank you for sharing this positive experience!

March 14, 2025

The service I received can be described as: quick, friendly and thorough. I appreciated how on top of things they were and how well they communicated throughout the whole process. More

by ganfield12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Mar 17, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that your experience at Suburban Ford of Romeo was quick, friendly, and thorough! Our team takes pride in excellent communication and efficient service. Thank you for sharing this feedback with us!

March 13, 2025

Absolutely the best dealership I’ve ever dealt with customer service is always on point. I am always satisfied with everything they do when it comes to taking care of my vehicle. More

by Lambertericam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin carrier
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Mar 14, 2025 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo consistently meets your expectations. We look forward to continuing to take great care of your vehicle!

March 12, 2025

It is clean. The employees are super nice and courteous, very helpful with any of my concerns. More

by phyllis_lalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mexico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hagar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Krentler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil
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Mar 13, 2025 -

Suburban Ford of Romeo responded

Thank you for the 5 stars! We look forward to serving you again at Suburban Ford of Romeo!

March 12, 2025

The staff were very knowledgeable and polite. , and efficient. The facility was clean and bright. More

by phyllis_lalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Mar 13, 2025 -

Suburban Ford of Romeo responded

Hi Phyllis, thank you for your review! We appreciate you choosing Suburban Ford of Romeo for your service needs and look forward to seeing you again soon.

March 11, 2025

I enjoy the whole process of buying and receiving service from Suburban Ford of Romeo. There is no pressure selling, great service, quality technicians and even Sal the sales manager knows me by na More

by Jim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Cucchiara, Brad Anger, Shawn and Matt in service
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Mar 13, 2025 -

Suburban Ford of Romeo responded

Hi Jim, we're delighted to hear that you enjoy your experiences with us at Suburban Ford of Romeo! It's wonderful knowing our team, including Sal, makes a positive impact. Thanks for being part of our community!

March 10, 2025

Great experience as usual. Enjoyed the comfortable waiting area as well as a good cup of coffee. More

by tjfrank1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Rafidi
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Mar 11, 2025 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We're glad to hear you enjoyed our waiting area and a good cup of coffee!

March 07, 2025

BASAL HAS DONE THE MOST AMAZING JOB FOR MY FAMILY . . THANK YOU FOR ALL YOUR HELP More

by jbaumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BASAL
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Mar 07, 2025 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We're glad to hear Basal provided you with a great experience at Suburban Ford of Romeo. See you again soon!

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