Suburban Ford of Romeo - Service Center

Erica's the best! ! Always takes good care of me. Good follow up on everything. ! Always takes good care of me. Good follow up on everything. More

Ford of Romeo repairs on the RHS wheel bearing and R&R the tires. The tires on the RHS front was causing a rumble noise. All was completed in 2 1/2 days. Fantastic and the communication was great! the tires. The tires on the RHS front was causing a rumble noise. All was completed in 2 1/2 days. Fantastic and the communication was great! Thank you to all who were involved! Sandy Wojtowicz. Mustang with a stripe! More

They quickly took care of all of the issues I had with my vehicle. Something didn't go right but they fixed that issue immediately as well. vehicle. Something didn't go right but they fixed that issue immediately as well. More

Clean, comfortable waiting area. Staff was friendly, helpful and professional. Washed my vehicle after oil change. Staff was friendly, helpful and professional. Washed my vehicle after oil change. More

Suburban Ford Scammed my 86-year-old mother on a repair. Their service manager Jeffrey Freeman has been contacted numerous times and will take no action. They had her car for over 40 days and charged her Their service manager Jeffrey Freeman has been contacted numerous times and will take no action. They had her car for over 40 days and charged her over 1,300 dollars to fix a loose wire. The company Suburban Ford aka Lithia M. profits through fraud and exploitation. I will post here the results of any action that they take to correct their gross misconduct. Suburban Ford can contact me, they have my contact info. More

Offered me a loaner which is rare today. Service writer Ian is GREAT!!. very attentive to customers needs and his write up was detailed and spot on. Had to bring back in 2 days for starter t Service writer Ian is GREAT!!. very attentive to customers needs and his write up was detailed and spot on. Had to bring back in 2 days for starter they got me in amd turned around in a day. Great people to work with!! More

The service was great. Basil was very knowledgeable and helpful. He kept me up to date on every step and did great job explaining what was needed for my car. It was very Basil was very knowledgeable and helpful. He kept me up to date on every step and did great job explaining what was needed for my car. It was very pleasant experience. More

Everything went great, got my car in, they fixed it and I picked it up. picked it up. More

Great service! Basil Rafidi was my service advisor. He goes out of his way to make the service goes smoothly. I will give him 10 stars. A very good and honest deale Basil Rafidi was my service advisor. He goes out of his way to make the service goes smoothly. I will give him 10 stars. A very good and honest dealership. More

Great place to get services done on your vehicle or purchase a new vehicle. Thanks purchase a new vehicle. Thanks More