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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
207 Reviews

207 Reviews of Suburban Ford of Romeo - Service Center

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October 30, 2024

Great service, great dealership, great environment all around. Basil in the service department is a top notch guy. I highly recommend to anyone. More

by TheWizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that Basil and our team at Suburban Ford of Romeo provided such a great experience. We appreciate your recommendation!

October 29, 2024

Excellent and Fast Service! !!! Thanks again ... I'll be back for sure!!! Nice place to sit around and wait for your car More

by jlis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided excellent and fast service. We look forward to welcoming you back in the future!

October 29, 2024

Suburban Ford of Romeo is pristine. The service area glistens when you drive in. The service representatives are welcoming, polite, and very knowledgeable. More

by promzick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
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Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Suburban Ford of Romeo made such a positive impression. We look forward to serving you again in the future!

October 28, 2024

Quick service. It was Done when promised. But, need better seats for people with arthritis. More

by bogusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo for your vehicle's service! We appreciate the feedback about our seats and will be sure to pass that along to our team. Looking forward to seeing you again!

October 27, 2024

Friendly,courteous,helpful,they treat you and your vehicle like it was their own. Get you in and out in a timely manor More

by bonacorsi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Oct 28, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided friendly and efficient service. We look forward to serving you again in the future!

October 27, 2024

Friendly staff and prompt service. Great job! Ian was very helpful and answered all my questions. More

by REDPONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Blashill
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Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for your review! We're glad Ian and our team at Suburban Ford of Romeo provided you with a great experience. Looking forward to next time!

October 26, 2024

Was very happy with scheduling and time service took based on estimated time I was quoted More

by mjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Suburban Ford of Romeo responded

We're glad to hear everything went well during your time with our service department at Suburban Ford of Romeo. See you next time!

October 24, 2024

Fantastic dealership! Both sales and service always come through as they promise! I will always buy my F 150s here! More

by Paul L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Yosif
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Oct 24, 2024 -

Suburban Ford of Romeo responded

Hi Paul, we're delighted to hear that both our sales and service teams at Suburban Ford of Romeo have consistently met your expectations! Thank you for choosing us for your F-150s; we look forward to serving you again in the future!

October 24, 2024

They did a great job taking care of me and remembering all my questions after the job was done that I asked about. More

by Stevemichon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo took great care of you and addressed all your questions. Thank you for the feedback!

October 22, 2024

My service underwriter was very professional and the service was fast. The waiting area was clean. Only complaint, there were two gentlemen in the office within the hallway going into the service depart More

by Tommyprimeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill five stars
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Oct 22, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your feedback with us at Suburban Ford of Romeo. We're glad to hear that the service was fast and professional, but we apologize for any discomfort caused by the conversation in the hallway. We'll address this matter to ensure a more professional environment moving forward. We look forward to seeing you again!

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