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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
207 Reviews

207 Reviews of Suburban Ford of Romeo - Service Center

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November 03, 2024

Ian blashill helped me and he was amazing. Everything turned out perfect. He explained the whole process from start to finish. More

by Rosemary_elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian blashill
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Nov 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian provided such a thorough and amazing experience at Suburban Ford of Romeo. Thank you for sharing your positive feedback!

November 03, 2024

Took a little longer than expected but loaner was given to help my family continue to function! More

by clareclor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 04, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5-star review. We appreciate your patience during your time with us and are glad our team provided a loaner car. Looking forward to seeing you again soon!

November 02, 2024

Ian was fantastic service advisor. Super friendly and informative of my vehicle repair. Kept me update through the process. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

Hi Jay, we're delighted to hear that Ian provided you with fantastic service at Suburban Ford of Romeo. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.

November 01, 2024

Great service, they got my vehicle done quickly and Ian did a fantastic job as well. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 01, 2024 -

Suburban Ford of Romeo responded

Thank you for trusting Suburban Ford of Romeo with your automotive needs! We're glad Ian did a fantastic job and we look forward to seeing you again soon!

November 01, 2024

Basil Rafidi was very helpful in the service department when I got an oil change. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Nov 06, 2024 -

Suburban Ford of Romeo responded

Hi Jan, we're glad to hear you had a great experience with Basil at Suburban Ford of Romeo. Thank you for choosing us for your vehicles oil change!

November 01, 2024

Joe and basil are the best did above and beyond to help me excellent service More

by Josephissa18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil
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Nov 04, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Joe and Basil provided you with a wonderful experience at Suburban Ford of Romeo. Thank you for choosing us, see you soon!

November 01, 2024

The service group was very responsive during the process. They had the expertise to fix my issue. More

by Anthony.belloli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Nov 04, 2024 -

Suburban Ford of Romeo responded

Hi Anthony, thank you for trusting out team at Suburban Ford of Romeo with your vehicle! We look forward to seeing you again soon.

November 01, 2024

Extremely happy with the very courteous and compassionate service representative that took care of me while getting services done on my vehicle. More

by cocogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our service representative at Suburban Ford of Romeo provided you with courteous and compassionate care. Thank you for sharing your experience!

October 31, 2024

I always feel like part of the family. Whether it is the service team and Basil or the sales team. This Visit Basil took quick courteous care of me. He is so polite and helpful. Plus I got More

by datajay7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Nov 01, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Basil and the team at Suburban Ford of Romeo made you feel like family during your visit! We're glad everything went smoothly and quickly with your oil change. Thank you for sharing this positive experience!

October 30, 2024

I was a little sad when they moved locations, but lucky that did not change how good it is to be at the new location. More

by Wellwellwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Bradley, Ian Blashhill
Report | Print
Oct 31, 2024 -

Suburban Ford of Romeo responded

We're glad to hear that the move didn't affect your experience with us at Suburban Ford of Romeo! We appreciate your continued support and look forward to welcoming you back anytime.

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