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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
208 Reviews
Today: 7:30 AM - 7:00 PM Open Now
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208 Reviews of Suburban Ford of Romeo - Service Center

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November 20, 2024

The service staff is always friendly, knowledgeable and helpful. Also, it so much nicer to come to the new location. More

by Kdt908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil from the service department
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Nov 21, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that you're enjoying our new location and receiving great service from the team at Suburban Ford of Romeo. Thank you for your kind words!

November 19, 2024

This dealership rocks! Fast, Friendly, Knowledgeable……. I could go on forever! This was another amazing experience hosted by Suburban Ford of Romeo! More

by kwhymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
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Nov 19, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear about your amazing experience with us at Suburban Ford of Romeo! Our team is committed to providing fast, friendly, and knowledgeable service. Thanks for the fantastic feedback!

November 19, 2024

Basil makes it worth coming back to you every time. He goes above and beyond More

by theculinarywolf.solutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Poziemski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Klave
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We're glad to hear Basil makes it worth coming back to Suburban Ford of Romeo. We look forward to seeing you again!

November 19, 2024

I had great experience with Romeo Ford as Basal did a fantastic job making sure my seatbelt was fixed and the oil was changed. I was in and out quickly as I had an appointment in the afternoon. The servi More

by Dfedirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hagar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basal
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Nov 19, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Basal provided you with such efficient and professional service at Suburban Ford of Romeo. Thank you for sharing your experience!

November 18, 2024

Great dealer Great service Great staff Appreciate the service here at this location . I recommend it More

by Fkili_mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Nov 18, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that you had a great experience with our team at Suburban Ford of Romeo. We appreciate your recommendation and look forward to serving you again in the future!

November 18, 2024

Ian in service was great to work with. Very helpful, responsive and friendly handling a large repair job as well as a bunch of routine service. More

by shettrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
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Nov 18, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian provided such helpful and friendly service during your visit at Suburban Ford of Romeo. Thank you for sharing your experience with us!

November 18, 2024

Suburban Ford of Romeo is friendly, accommodating, and knowledgeable. The service is impeccable! I would strongly recommend them to anyone that is looking for a friendly and reliable dealership! More

by justine7190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Rafidi
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Nov 19, 2024 -

Suburban Ford of Romeo responded

Thank you for the glowing review! We're delighted to hear that our team at Suburban Ford of Romeo provided such a friendly and reliable experience. We appreciate your recommendation and look forward to serving you again in the future!

November 17, 2024

The service I received at Suburban Ford of Romeo for an oil change, tire rotation and a software update recall on my Ford Edge was outstanding. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 18, 2024 -

Suburban Ford of Romeo responded

Hi Ann, we're delighted to hear that you had an outstanding service experience at Suburban Ford of Romeo! Thank you for choosing us for your vehicle's needs.

November 16, 2024

Suburban Ford of Romeo is friendly and provides excellent service. They always do a great job! More

by Wilsonyates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Tony
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Nov 18, 2024 -

Suburban Ford of Romeo responded

Thank you for the shoutout to our team at Suburban Ford of Romeo! We look forward to seeing you again soon.

November 15, 2024

Great service, in the time they stated it would take and a car wash. Thanks More

by Vinoruffino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 15, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We look forward to welcoming you back at Suburban Ford of Romeo again in the future.

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