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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
206 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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206 Reviews of Suburban Ford of Romeo - Service Center

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April 08, 2025

Their service department has never let me down. The service reps treat you with respect and keep you informed every step of the way. Never an unexpected surprise expense. More

by tbenesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil & Ian (service)
Apr 09, 2025 -

Suburban Ford of Romeo responded

It's wonderful to hear that our service department at Suburban Ford of Romeo consistently meets your expectations. We appreciate your trust and are glad you feel well-informed throughout the process!

April 08, 2025

Ian at suburban Ford is super helpful and easy to work with. Explains everything very well. This is my second time working with him. The oil change took an hour or so, not bad at all. The waiting area whi More

by rreck5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Apr 09, 2025 -

Suburban Ford of Romeo responded

It's fantastic to hear that Ian provided such helpful service during your visit at Suburban Ford of Romeo. We're glad you found the waiting area comfortable and appreciate your continued trust in us for your automotive needs!

April 05, 2025

Ian Blashill is a credit to himself, suburban Ford Romeo and a real asset to customers.. He was polite, and knowledgeable. This young man should get a permotion or train others about the benefits to outstan More

by jrburcham59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Apr 07, 2025 -

Suburban Ford of Romeo responded

Thank you for the kind words about Ian! We're proud to have him on our team at Suburban Ford of Romeo and appreciate your recognition of his excellent service. We'll be sure to share your feedback with him!

March 29, 2025

service consultant was great and service was excellent. Work was done in a timely manner and consultant was very knowledgeable. More

by deeahb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pupava
Mar 31, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our service consultant provided excellent and timely assistance at Suburban Ford of Romeo. Thank you for sharing your positive experience with us!

March 28, 2025

Service consultant was excellent. Service performed in a timely manner as well. Will be back More

by Kevmar0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil rafidi
Mar 31, 2025 -

Suburban Ford of Romeo responded

We're glad to hear you had a positive experience with our service team at Suburban Ford of Romeo! We look forward to having you back soon.

March 26, 2025

Great service got me in and out very fast. Would definitely recommend for oil change More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Mar 26, 2025 -

Suburban Ford of Romeo responded

Thank you for the recommendation, Dave! We look forward to working with you again at Suburban Ford of Romeo!

March 25, 2025

Ian made the service visit smooth for us. He kept us informed and was frequently communicating with us. More

by s_empson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Mar 25, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian provided a smooth service experience at Suburban Ford of Romeo. Keeping our customers informed is a top priority, and we're glad it made your visit enjoyable!

March 20, 2025

When I bought my Ford Explorer, I had the best service from Kennedy. He was very patient and thorough helping me understand the features of theExplorer. Just recently, I had a recall issue and the service More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy
Mar 21, 2025 -

Suburban Ford of Romeo responded

Hi Sharon, we're delighted to hear about your positive experiences with Kennedy and our service team at Suburban Ford of Romeo. Going the extra mile for our customers is what we strive for, so it's great to know you appreciated the house-call service! Thank you for recommending us!

March 18, 2025

The experience was smooth and everything turned out perfect. It came on time for us. More

by Raid Bagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hagar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Vultaggio & Ian Blashill
Mar 18, 2025 -

Suburban Ford of Romeo responded

We're glad to hear you had a smooth experience with our team at Suburban Ford of Romeo. We look forward to having you back soon!

March 16, 2025

Everyone is always polite; service is exceptional with minimal wait time, and the waiting area is very comfortable. More

by grandmagrace2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Swafford
Mar 17, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us at Suburban Ford of Romeo! We're delighted to hear that our team provided exceptional service and a comfortable environment during your visit. We look forward to serving you again in the future!

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