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Suburban Ford of Ferndale - Service Center

Ferndale, MI

3.6
132 Reviews

132 Reviews of Suburban Ford of Ferndale - Service Center

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September 07, 2021

Didn’t take long, staff friendly, explained other issues with you about your vehicle More

by Sonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Hubbard
Sep 09, 2021 -

Suburban Ford of Ferndale responded

Sonya, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale!

September 07, 2021

Good work and cost less then Elder ford. Took less time to do the work. Will come back for all my maintenance on my wagon More

by Wittke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Hubbard
Sep 09, 2021 -

Suburban Ford of Ferndale responded

Thank you so much again for your feedback! We hope you have a great day!

August 26, 2021

Suburban Ford has been fantastic service wise. I intend to purchase my next vehicle from them because their service department has been fantastic. Thank you, Corey, and thank you Suburban Ford! Dave P. More

by Dave P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Hubbard
Sep 03, 2021 -

Suburban Ford of Ferndale responded

We appreciate your positive review about your recent experience with us!

August 23, 2021

Corey was very easy to work with and very up front. Price was fine and the service went well. Will return next time I need service. More

by Deansherzoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Hubbard
Sep 03, 2021 -

Suburban Ford of Ferndale responded

Hi, we are very happy to have provided you with such a positive experience!

July 14, 2021

Everything was perfect from the time I called and got an appointment the next day to the time I picked my vehicle up the next day when it was completed. Andrew contacted me throughout the day via text and k More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier was also very pleasant!, Andrew Perkins
Jul 16, 2021 -

Suburban Ford of Ferndale responded

We appreciate your positive review about your recent experience with us!

July 04, 2021

No problems did a great or job I had patience More

by lenoxbl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
June 19, 2021

For my first time visiting this location, I received excellent attention and service. Mr. Andrew Perkins was very helpful and even came outside to help get the vehicle from in the middle of the street. More

by SHACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
Jun 28, 2021 -

Suburban Ford of Ferndale responded

Shack, we are so happy to read such a great review about Suburban Ford of Ferndale!

May 19, 2021

We were referred to Alexis by our daughter who bought a Bronco. Alexis did a great job! We will refer family and friends to her! More

by michellereneeross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Willette
April 27, 2021

Every time I come to this location I get nothing but great / wonderful customer service. Christina was very helpful in helping me out and answering all my questions and keeping in close contact with me. More

by dmays52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Perkins, Demetri Murphy
March 29, 2021

I want to thank Mr. Andrew Perkins, at Suburban Ford of I want to thank Mr. Andrew Perkins, at Suburban Ford of Ferndale, for all he did involving getting my mother's car serviced. Much appreciated. More

by Z-Dog
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew Perkins
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

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