Suburban Ford of Ferndale - Service Center

Excellent customer service from everyone in the service department. I was kept well informed regarding the service of my vehicle. Job well done! department. I was kept well informed regarding the service of my vehicle. Job well done! More

Corey was very helpful and thorough. Very courteous and got me in and out in great time. My car is riding much better. Thanks! got me in and out in great time. My car is riding much better. Thanks! More

Brian is the best service advisor! Since 2017, he exhibits professionalism, concern, and personable service. exhibits professionalism, concern, and personable service. More

Christina, Don (Diesel Mechanic). Good diesel mechanics are hard to find. Go to Ferndale Ford ask For Don. are hard to find. Go to Ferndale Ford ask For Don. More

The Service Department is very bad over charge customers .. The Manager Pat Klein is worst manager .. The Manager Pat Klein is worst manager More

I despise Ford Ferndale dealership in Ford motor company headquarters I was scammed now I'm in debt for $2,800 don't know how I'm going to pay for something that was supposed to be a recall and warranty b headquarters I was scammed now I'm in debt for $2,800 don't know how I'm going to pay for something that was supposed to be a recall and warranty by Ford but they found away to get paid back for their recalls by scamming me and others Struggling to find away to oat for a vehicle i no longer have because the car broke down again! Crappy service crappy dealership and crappy Ford COMPANY! Along with Crappy Vehicle and parts FORD I DESPISE ALL YOU HAVE DONE TO ME AND YOUR SCAMMING WORKERS More

You have a very nice service department and the service is top rate you identify the problem on my vehicle in fixed it and returned it to me the same day, and also while I was there I was able to look arou is top rate you identify the problem on my vehicle in fixed it and returned it to me the same day, and also while I was there I was able to look around in the show room and check out the selection of new cars you have. More

The service was excellent. No long wait. Corey my service tech very professional and answered all my questions. I will be coming back for all my service maintenance on my vehicle. tech very professional and answered all my questions. I will be coming back for all my service maintenance on my vehicle. More

Corey was very helpful when I brought my car into your dealership for service for the first time. I needed an oil change and the service provided didn’t take long. dealership for service for the first time. I needed an oil change and the service provided didn’t take long. More

I was very happy to be able to drop in without an appt. Service Tech was very helpful. The lobby was clean and other employees friendly and helpful. Service Tech was very helpful. The lobby was clean and other employees friendly and helpful. More