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Suburban Ford of Ferndale - Service Center

Ferndale, MI

3.8
133 Reviews

133 Reviews of Suburban Ford of Ferndale - Service Center

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November 30, 2016

excellent customer service The staff in the service department are very knowledgeable and are will to help you. it is a very comfortable atmosphere. I recommend bring your car o More

by Cliffa86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Holland, Kristin Walker
Dec 01, 2016 -

Suburban Ford of Ferndale responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving your vehicle again in the future!

May 22, 2016

Outstanding Customer Service! I recommend this dealership for it's excellent costumer service and friendly atmosphere. This was one of the cleanse service centers I've eve visited. More

by time8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Monette
May 23, 2016 -

Suburban Ford of Ferndale responded

We are happy you had such a great experience at our dealership! Customer service is our number one priority and we look forward to serving you again in the future!

February 28, 2016

Fantastic care in the Suburban Ford service department It is always a pleasant experience to go to the service department at Suburban Ford. Our adjuster, Brian L, is always very efficient and personable a More

by Bev 1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have spoken on the phone to "JR" and also "Pete N" and they answered my questions very adequately and in a pleasant way., Michael Stoijadinov, Eric Foard, JR Monette, Pete Neubauer
Feb 29, 2016 -

Suburban Ford of Ferndale responded

Thank you for your feedback! It is great to hear that your experiences with us have been so pleasant! Customer service and satisfaction are our number one priorities and we hope you continue to receive that service! We look forward to working with you again when you return!

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