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Suburban Ford of Ferndale
Ferndale, MI
566 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 566 reviews
April 18, 2023
Mark helped us find a car in under a day and within our budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with. budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with. More
by Ilynn
Employees Worked With
April 18, 2023
Mark helped us find a car in under a day and within our budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with. budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with. More
by Ilynn
Employees Worked With
April 17, 2023
I took my EcoSport in for a repair of the exhaust system. The work was completed quickly and accurately. Communication from the service advisor was prompt and professional. The work was completed quickly and accurately. Communication from the service advisor was prompt and professional. More
by EcoSportOwner
Employees Worked With
April 14, 2023
Terrible Service,the worst customer service I ever dealt with such poor communication, over charge you and be mad when you call them out on it with such poor communication, over charge you and be mad when you call them out on it More
by Ladiiadicktiv00
April 07, 2023
Services, professional, and a very comfortable environment. Everyone is eager to help and I’m always comfortable whenever I purchase or lease cars from this dealership. They go out the way to make environment. Everyone is eager to help and I’m always comfortable whenever I purchase or lease cars from this dealership. They go out the way to make sure that you’re satisfied doing your visit and my sales person knows the style of vehicles that I like. More
by alethea357
Employees Worked With
April 05, 2023
Dealership is very friendly and professional. Got my truck serviced in a timely manner. Pleasant experience Got my truck serviced in a timely manner. Pleasant experience More
by Djaf643
Employees Worked With
March 28, 2023
So far so good. Will be back for any needed service. Will recommend to others. Will be back for any needed service. Will recommend to others. More
by MrIsaiah72
Employees Worked With
March 28, 2023
My car was serviced this morning for an oil change. The waiting area is clean and the service was awesome. I was quoted a 2 hour wait time. I only waited 1 hour. The representative was patient, polit The waiting area is clean and the service was awesome. I was quoted a 2 hour wait time. I only waited 1 hour. The representative was patient, polite, and professional. I love Suburban Ford, Ferndale. More
by PFOSTER
