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Suburban Ford of Ferndale
Ferndale, MI
572 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 572 reviews
January 31, 2025
Chris provided exceptional assistance in helping me choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable. I truly appreciated his attention to detail and commitment to ensuring we found exactly what we needed! More
by ctg1989
Employees Worked With
January 31, 2025
Met with very friendly people at the dealership. However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I h However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I heard a number of strange excuses, including accidentally putting the “wrong car” on the contract, the finance guy not actually being involved in finance, the manager going through a family emergency, etc. Fortunately they stayed on the phone and walked me through the entire contract. I also found out from the bank that I financed with, that the APR was 8% not 5% as I was told at the dealership. This didn’t effect what I expected to pay, but I found it strange that they could not give an accurate number. And it appears the car is in great condition, they also drove the car to my resident which I greatly appreciated. More
by Maiatreacy1
Employees Worked With
Josh, Kerrigan
January 22, 2025
Fair price on the car, no pressure, salesperson was willing to with on my schedule. willing to with on my schedule. More
by cwharris13
Employees Worked With
January 05, 2025
It was a good environment the salesman was very nice and I enjoyed my time there and I love the car I enjoyed my time there and I love the car More
by tacena32
Employees Worked With
December 04, 2024
Seamless process…Mark was fantastic to work with,very knowledgeable and made the whole experience easy knowledgeable and made the whole experience easy More
by Bubba
Employees Worked With
December 03, 2024
Great service from the salesman. Good service from the people that handled the vehicle. Had to bring it back the next day for something they forgot. But, not a big deal. Good service from the people that handled the vehicle. Had to bring it back the next day for something they forgot. But, not a big deal. More
by Mrs
Employees Worked With
Darren Roberts
