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Suburban Ford of Ferndale

Ferndale, MI

Overview
Employees
Reviews
Vehicles
4.2
566 Reviews
SUBURBAN FORD OF FERNDALE It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms. When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out. For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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21600 Woodward Ave

Ferndale, MI

48220

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Showing 566 reviews

December 16, 2024

Josh and Derek provided a friendly atmosphere that made me feel completely at ease during my visit More

by monikacollins22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos, Derek in finance
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Dec 17, 2024 -

Suburban Ford of Ferndale responded

We're thrilled to hear that Josh and Derek provided such a positive experience. We appreciate your kind words and will share them with the team. Thank you for choosing us.

December 07, 2024

Carrie was extremely helpful. The process was seamless. Thanks!!! Word word word word word word More

by Jmfraley73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie
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Dec 10, 2024 -

Suburban Ford of Ferndale responded

Thank you for your kind words about Carrie! We look forward to seeing you again soon!

December 04, 2024

Seamless process…Mark was fantastic to work with,very knowledgeable and made the whole experience easy More

by Bubba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fortuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Suburban Ford of Ferndale responded

Hi Bubba, we're delighted to hear that Mark made your experience seamless at Suburban Ford of Ferndale. Thank you for the positive feedback!

December 03, 2024

Great service from the salesman. Good service from the people that handled the vehicle. Had to bring it back the next day for something they forgot. But, not a big deal. More

by Mrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Roberts
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Dec 03, 2024 -

Suburban Ford of Ferndale responded

Thank you for sharing your experience with us at Suburban Ford of Ferndale! We're glad to hear that the service from our team was great, and we appreciate your understanding regarding the follow-up visit. If there's anything else we can do for you, please let us know!

December 01, 2024

Theresa was a fantastic sales person! She gave me all the information I needed and also let me take my time to make the right decision for me. She was thorough and patient but also persis More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TeresaMarie D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Suburban Ford of Ferndale responded

Hi Ed, we're delighted to hear that Theresa provided you with such a thorough and patient experience at Suburban Ford of Ferndale. Thank you for recommending her!

November 22, 2024

Our salesman was great ! Very knowledge and we left satisfied with our purchase We will recommend the dealership to others and will bring our car to this dealer for servic More

by Gmitchell
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy 5
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Nov 22, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that you had a satisfying experience with our team at Suburban Ford of Ferndale! Thank you for recommending us and trusting us with your future service needs. Safe travels in your new vehicle!

November 19, 2024

People were great! Got exactly what I wanted. See Josh Acros if your looking for a vehicle! More

by Mimi4me3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos
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Nov 20, 2024 -

Suburban Ford of Ferndale responded

It's great to hear you had a good time with our team at Suburban Ford of Ferndale. We'll be sure to share this with Josh Acros and appreciate your recommendation! See you next time.

November 17, 2024

Everyone was so very nice. Josh was excellent! He helped me find the vehicle I wanted in a price range I can afford. More

by Mimi4me3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos
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Nov 19, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that Josh and the team at Suburban Ford of Ferndale provided you with excellent service. Enjoy your new vehicle, and thank you for choosing us!

November 15, 2024

A great little boutique dealership with excellent and helpful staff, especially Josh Arcos, Sales Representative. Very good service. I would recommend them to anyone interested in a Ford. More

by Scott K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nipa Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Stoudemire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fortuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Arcos Sales Representative
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Nov 18, 2024 -

Suburban Ford of Ferndale responded

Hi Scott, thank you for recommending Suburban Ford of Ferndale! We're delighted to hear that Josh and the team provided excellent service. We appreciate your support!

November 12, 2024

Really did a great job, felt like they listened and were able to make a great deal happen. More

by beccaferguson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fortuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Suburban Ford of Ferndale responded

Hi Becca, we're glad our team was able to work out a good deal for you! Thank you for trusting us and we look forward to having you back at Suburban Ford of Ferndale.

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