Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Jacob was very in tune with my expectations for buying a new vehicle. I prefer a straight forward and honest approach. Jacob exceeded all of my exceptations again, as this the second vehicle I have purchase new vehicle. I prefer a straight forward and honest approach. Jacob exceeded all of my exceptations again, as this the second vehicle I have purchased from him. I would strongly recommend Jacob to any of my family and friends. Jacob provided quick and direct answers to all my questions regarding vehicle choice and pricing. He was proactive in providing me with the best pricing and financing available to me. When I found my Credit Union offered a low interest rate Jacob workde hard to match it. I could not have been more happy with this car buying experience. More

Diane was friendly, knowledgeable and easy to deal with. She found the right vehicle to fit my driving needs as well as my budget. The hours of the dealership were very convenient and she made herself very She found the right vehicle to fit my driving needs as well as my budget. The hours of the dealership were very convenient and she made herself very accessible for the process. The time spent in the paperwork process was a little lengthy. I think they should hire some more help in that department. More

Because the service was as fast as could be other than waiting for finance to finalize the paper due to a back-up. It was actually good to know there were that many sales today. Gave me the impression s waiting for finance to finalize the paper due to a back-up. It was actually good to know there were that many sales today. Gave me the impression sales are picking up. With so much negativity in the news it is nice to actually experience a positive notion the economy is picking up. More

It is always a pleasure to buy a car from Diane Marshall. She is diligent to find the car that meets my needs both from an option stand point and from a price stand point. She is very knowledgeable about t She is diligent to find the car that meets my needs both from an option stand point and from a price stand point. She is very knowledgeable about the incentives and really tries to get me the best deal. She's high energy and move the transaction along quickly. I can usually drive away from the dealership in a new car the same day. More

THIS IS MY FIRST JEEP VEHICLE AND MY SALES CONSULTANT DIANE MARSHALL WAS EXTREMELY HELPFUL IN GETTING ME THE EXACT VEHICLE THAT I WANTED AT A PRICE THAT I WAS COMFORTABLE WITH. DIANE AND HER SALES TEAM DIANE MARSHALL WAS EXTREMELY HELPFUL IN GETTING ME THE EXACT VEHICLE THAT I WANTED AT A PRICE THAT I WAS COMFORTABLE WITH. DIANE AND HER SALES TEAM WERE VERY WELCOMING. I WILL DEFINITLEY LEASE ANOTHER VEHICLE FROM DIANE IN THE FUTURE. More

this was one of the best experiences we have ever had Tony was very helpfull he explained everything about the car and even sat in the car to go over everything I would highly recommend Tony to anyone in Tony was very helpfull he explained everything about the car and even sat in the car to go over everything I would highly recommend Tony to anyone interested in buying a new car THANK YOU TONY CIPICCHIO More

The dealership has a great selection of vehicles and Diane Marshall is the BEST salesperson I have ever dealt with. I have owned more than 25 cars in my life and I have bought the last 8 vehicles from Diane Marshall is the BEST salesperson I have ever dealt with. I have owned more than 25 cars in my life and I have bought the last 8 vehicles from Diane. I will never go to another salesperson. She has always provided me with the best deal, whether for purchase or lease AND she lets me know which one is the best deal!!! More

This is my third attempt to respond to this survey. Diane is the reason I continue to lease Chryler vehicles. She knows the cars, the incentives, and her customers. She treats every customer as if they are h is the reason I continue to lease Chryler vehicles. She knows the cars, the incentives, and her customers. She treats every customer as if they are her only customer. I admire and respect her. Her work ethic is remarkable. More

We originally were dealing with Chris in the service dept., needed some work done on our old Dodge Durango. My husband was so impressed with the way he was treated by the service dept., we brought my J dept., needed some work done on our old Dodge Durango. My husband was so impressed with the way he was treated by the service dept., we brought my Jeep Liberty back when it needed work. When we returned to pick up the Jeep, we just stopped to "look around" as my husbands 2000 Durango, although still going strong, was starting to be "all used up." We met Jacob (Jake) Williamson and the rest as they say is history. We ended up driving off in a 2011 Dodge Ram. Jake was not the least bit pushy, just very informative and helpful. Got us a great vehicle at a great price with a payment we could afford. We only buy about one new car every 5 years, Jake was aware of that due to our conversation with him, but he treated us like we bought a new car every year. It may be another couple of years before we are ready to buy again, but we will definately be going back to see Jake. More

Diane is a great person and sales representative. I have now leased three vehicles from her and won't buy/lease a vehicle from anyone else. Diane listened to my wants and needs and answered all my questions now leased three vehicles from her and won't buy/lease a vehicle from anyone else. Diane listened to my wants and needs and answered all my questions and once again found me the right vehicle for the right price. More