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Suburban Chevrolet - Service Center

Eden Prairie, MN

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1,173 Reviews

1,173 Reviews of Suburban Chevrolet - Service Center

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January 19, 2021

They scheduled me right away and finished the work in a short time. They needed to order parts and they were in on the next business day. More

by KMyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer, Austin Brandt
January 16, 2021

Needed to figure out why after 5000 miles I needed new tires. They just replaced the tires for free which was expected and completed and done well. More

by Billc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brandt
January 14, 2021

I cannot believe the continued harassment that I have had to write positive surveys again and again and again. If I ignore the request they come right back at me again. If you’re looking at these reviews and More

by PJERICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Brandt
January 12, 2021

Setting up appointment online was quick and easy. I got a few email/ text reminders. Service was done on time and fast. Very satisfied with the experience. More

by Daryl the Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Miller
January 08, 2021

Everything went as well as it could have. Great service and communication. It was great to get updates throughout the day on the progress. Thank you! More

by Jason Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Melissa Sauer, Tom DeMorest, Austin Brandt, Carissa Miller
January 06, 2021

Still a work in progress but super helpful in trying to figure out what is wrong with my truck. Engine light keeps coming on and everytime they've had a rental ready to go for me quickly. More

by warrinerdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
January 06, 2021

The service team did a great job working through all details! Helped meet timeline of when I needed my car completed but didn’t sacrifice safety. Thanks Austin, Craig and Ben! More

by LBR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Austin Brandt
January 05, 2021

I tried to pay by check but the dealership would not accept my US passport as identification. My passport gets me through TSA, but apparently it is not good enough for Suburban for a $56 bill. More

by JHM_HOME
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
January 01, 2021

SUBURBAN CHEVROLET HAS ALWAYS DONE RIGHT BY ME! ALWAYS DO A SUPER JOB! THEY GET IT DONE, AND THEY TREAT YOU RIGHT! MY GO TO PLACE FOR SERVICE! I AM A LONG-TIME CUSTOMER! GRANT More

by GRANT G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer, Dan McClellan
December 30, 2020

Excellent service once again! You keep us safe on the roads and we thank you very much! We look forward to continued excellence! Most appreciative always. More

by MARILYNW12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala