Suburban Chevrolet - Service Center

always very polite and friendly. Will always bring by car their. Asked about another car I own Not a Chevy, but it will be a classic next year. That needs some work but service told me to take it to the car their. Asked about another car I own Not a Chevy, but it will be a classic next year. That needs some work but service told me to take it to the dealer that made the car. which shocked me, but maybe it's because of the car type. Not sure would like to keep all my cars at the same dealer. More

We went to the Ford Dealer's (metro) just down the road. We found out they don't have a body shop. They sent us over to you guy's.We had some work done on our truck. We came back & picked up the truck when We found out they don't have a body shop. They sent us over to you guy's.We had some work done on our truck. We came back & picked up the truck when they called us. When we got it home I said to my husband, I thought they were suppost to fix the running light. They replaced the bulb but not the lens which is cracked & skuffed. They said it wasn't on the list to be fixed. My husband called the Insurance Company & she said she didn't know why it wasn't fixed, all they had to do was call & they would have given them the o.k & sent them another check. More

These guys are the WORST. I bought a $45,000 Suburban from them and every time I had a problem I had to wait FOREVER for them to fix it. They also didn't know their own warranty policy. On one occassion from them and every time I had a problem I had to wait FOREVER for them to fix it. They also didn't know their own warranty policy. On one occassion I had to go up to the sales department and borrow a manual (mine was in the vehicle) to PROVE to them that my serivce should be under warranty. Unbelieveable??!!!<br><br>In fairness to them, they did EVENTUALLY get the problem resolved but the whol experience was so FRUSTRATING that I suggest you STAY AWAY!!! I got rid of that truck and will NEVER do business with them again. More