Suburban Chevrolet

Had a great experience purchasing with Suburban Chevrolet last week. I was purchasing from out of state but Jerome was quick to answer all of my questions as well as provide several photos. He picked me up f last week. I was purchasing from out of state but Jerome was quick to answer all of my questions as well as provide several photos. He picked me up from the airport when I arrived into town which was some great customer service, and most importantly they got me a great deal on a clean vehicle. Chris knocked out my paperwork quickly to get me on the road home. I’d highly recommend this dealership and the team I had working with me! More

Sure glad Allen Marc's has joined your great dealership. He just sold my friend a new truck. That flew in from Santa Fe today and drove home. Very happy. He just sold my friend a new truck. That flew in from Santa Fe today and drove home. Very happy. More

Great service and customer appreciation from the whole sales team. They worked with me on getting me the best deal possible. sales team. They worked with me on getting me the best deal possible. More

During my search for a Silverado that would meet my needs, Isaiah Loera proved to be a most knowledgeable and courteous sales representative. He ensured my experience at Suburban Chevrolet was a pleas needs, Isaiah Loera proved to be a most knowledgeable and courteous sales representative. He ensured my experience at Suburban Chevrolet was a pleasant one. I found all who guided me through the process to be professional and helpful. My last new vehicle purchase was with Ford. That ordeal took over 9 1/2 hours and left me with a headache that lasted throughout the evening. My experience with Suburban Chevrolet took less than 1/2 that time with no ill effects. Thank you for a most pleasant experience. More

Really enjoyed working with your salesman. He answered all the questions we had on this new vehicle purchase. Would definitely shop here again and would recommend to everyone. He answered all the questions we had on this new vehicle purchase. Would definitely shop here again and would recommend to everyone. More

It was done within the time frame that they gave to me. It was a good experience. It was a good experience. More

We bought a used car yesterday. Allen Marrs and Justin Landers gave us great service! Allen Marrs and Justin Landers gave us great service! More

If you are dealing remotely, before driving to their dealership, don’t waste your time. They have no problem with selling the vehicle you are dealing on out from under you. We worked throughout the day dealership, don’t waste your time. They have no problem with selling the vehicle you are dealing on out from under you. We worked throughout the day until closing time on a Thursday to reach a deal and we were getting very close. On Friday morning, the salesperson contacted me again and I immediately told him what we needed. He text me back and told me another salesperson was with a customer on the vehicle now and we would have to wait until they were done. He never contacted me again, so several hours later, I contacted him and he told me it sold. This is a very unprofessional way to do business! The general manager (under another name) emailed me a generic email thanking me for our business and wanting to make sure their online customers were treated courteously. What a joke! LOL I emailed him (also emailed the salesman) back informing him of what they did to me and how unprofessional it was. I never heard from the salesman again, but the GM emailed me back (this time under his name) and told me he was glad we had acquired a vehicle and wanted me to answer some satisfaction questions. I emailed him back and told him again how they sold the vehicle out from under me. I’m not sure what is going on at this dealership, but they definitely don’t have it all together and they do not respect a serious deal that is being worked remotely. They actually had another vehicle I might have been interested in too, but I don’t have time for them to do this to me again. They will undercut you, so unless you have time to waste, I suggest dealing elsewhere. I have texts and emails to back up this review. More

Went in for an oil change on my vehicle and they were polite, efficient and got it done quickly. polite, efficient and got it done quickly. More