Suburban Chevrolet

Was able to get the vehicle in for service quickly. I was kept well informed of the status of the work. The vehicle was ready for pickup when they said it would be completed and the vehicle was also washed. kept well informed of the status of the work. The vehicle was ready for pickup when they said it would be completed and the vehicle was also washed. Even though I did not need a loaner vehicle, it was offered to me. More

always very polite and friendly. Will always bring by car their. Asked about another car I own Not a Chevy, but it will be a classic next year. That needs some work but service told me to take it to the car their. Asked about another car I own Not a Chevy, but it will be a classic next year. That needs some work but service told me to take it to the dealer that made the car. which shocked me, but maybe it's because of the car type. Not sure would like to keep all my cars at the same dealer. More

We went to the Ford Dealer's (metro) just down the road. We found out they don't have a body shop. They sent us over to you guy's.We had some work done on our truck. We came back & picked up the truck when We found out they don't have a body shop. They sent us over to you guy's.We had some work done on our truck. We came back & picked up the truck when they called us. When we got it home I said to my husband, I thought they were suppost to fix the running light. They replaced the bulb but not the lens which is cracked & skuffed. They said it wasn't on the list to be fixed. My husband called the Insurance Company & she said she didn't know why it wasn't fixed, all they had to do was call & they would have given them the o.k & sent them another check. More

I bought a 2006 Chevy HHR Used. They told me it had been I bought a 2006 Chevy HHR Used. They told me it had been inspected. Well as I described in my complaint letter the incompetence of the folks running I bought a 2006 Chevy HHR Used. They told me it had been inspected. Well as I described in my complaint letter the incompetence of the folks running this large high volume dealership is olympic. Broken Shocks, no headrests, fluids resemble the Labraya Tar pits. Air filters resembled well lets just say one trip around in this car with the filters that were inspected have caused respratory distress. I did get a refund on the work done by my personal mechanic Just to get the car running clean. These folks do not know their products could care less about customer service and overall rate a minus 30 on a scale of 1 to 10. Did I mention the spray painted carpets? The oil on the seats after I had them check the engine light? Then again oil on the seats after I brought it in a second time? Stay the heck away from these folks. They are not crooks, just plain stupid in dealing with the public. Too bad Chevy did not choose them to close. It would have been an act of mercy. More

These guys are the WORST. I bought a $45,000 Suburban from them and every time I had a problem I had to wait FOREVER for them to fix it. They also didn't know their own warranty policy. On one occassion from them and every time I had a problem I had to wait FOREVER for them to fix it. They also didn't know their own warranty policy. On one occassion I had to go up to the sales department and borrow a manual (mine was in the vehicle) to PROVE to them that my serivce should be under warranty. Unbelieveable??!!!<br><br>In fairness to them, they did EVENTUALLY get the problem resolved but the whol experience was so FRUSTRATING that I suggest you STAY AWAY!!! I got rid of that truck and will NEVER do business with them again. More