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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

July 18, 2011

I had 2 new tires put on my car. They did a great job of recommending and replacing the new tires. I did have 2 other issues they pointed out to me...but never really let me know how important those issues More

by chevy1032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan
July 10, 2011

There was only one person on service when I arrived and hence there was a queue of cars out of the building. It took a while to get the car booked in. Eventually a second service rep did come back from t More

by bradcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the one guy left to handle all the customers
July 09, 2011

People like Richard Kelly is what really brings me back People like Richard Kelly is what really brings me back to Suburban Chevrolet. It is very important to have a first contact that is very friendly More

by nancidave1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kelly
June 27, 2011

Harley was very easy to work with and he found us the auto that we were looking for with the exact options that we wanted. More

by kreimler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
June 26, 2011

The salesman I have dealt with for the past 15 years has retired from the business. Suburban is close to my home and was reffered by a friend, Rob Rydman. I lease every 3-4 years and found Harley to be tha More

by Kevin Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Bauman
June 24, 2011

My repair took three days and they called me every day to update me. There was a lot of rewiring required. The rental car was nice and convenient. It was all under warranty. More

by rkack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kincade
June 16, 2011

Rob Kincade was very friendly and kept me informed while my vehicle was being serviced. I felt as though he is very trustworthy and he didn't push me into any services that were unnecessary. I will definite More

by jfitzpatrick0902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kincade
June 09, 2011

Options were well-explained, the service went just fine and in the expected amount of time, but pricing is a bit out of line with what I've seen at other dealerships for similar services. More

by natecarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kincade
June 02, 2011

I brought my car in for service because of a light on the dash (turned out to be a service engine light) It took much longer than anticipated, but Mike was very nice and kept me updated. This is why the ov More

by Lperickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Friedrichs
May 29, 2011

I've use Suburban's service department for 20 years. I wouldn't keep coming back if I wasn't completely satisfied. I've only bought one new Chevy but it was from Suburban and a wholly positive experience More

by dvhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
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