Suburban Chevrolet

Best car buying experence yet. The salesman Joe was very knowledgeable about the product and was able to provide a easy no hassle sales atmosphere. The deal was done quickly and I The salesman Joe was very knowledgeable about the product and was able to provide a easy no hassle sales atmosphere. The deal was done quickly and I was able to get my car in about a hour or so. More

Good service!!! Very friendly and helpful staff!! Excellent experience!!! No pressure easy to talk to and work with. 2 thumbs up!! Only thing i would change is get home bottled water to the custome Excellent experience!!! No pressure easy to talk to and work with. 2 thumbs up!! Only thing i would change is get home bottled water to the customers. More

Good job The service team did a great job, but as a Chevy Silverado owner, I am re-thinking my next purchase of a Chevy vehicle due to the fact that to replace The service team did a great job, but as a Chevy Silverado owner, I am re-thinking my next purchase of a Chevy vehicle due to the fact that to replace "1" low-beam light bulb required them to remove the entire grill assembly and cost over approx. $150 dollars...mostly labor. Being an Engineer I have no problem turning a wrench, but this vehicle is not designed to allow for small item maintenance. To make things worse, at 100,000 miles I'm looking at coolant line replacement to the tune of another $1000...and this truck has only seen normal highway driving...nothing rough...and the maintenance has been pretty much by the book mileage wise. I'm really let down with the state of my $45,000 sticker price vehicle...and will be looking at other options than Chevrolet for my next truck. My last ruck was a Dodge, I sold it to my mechanic with 250,000 miles on it, another party is still driving it with nearly 300,000 miles on it. Service department is great, but their hands are tied and the truck quality & lifetime is below my expectation. More

Great Experience! I hate the stress of buying a car. Harley and Steve made it quick and painless. Harley was great to deal with and didn't act like a "car salesman". I I hate the stress of buying a car. Harley and Steve made it quick and painless. Harley was great to deal with and didn't act like a "car salesman". I will definitely buy another vehicle from Harley and the folks at Suburban Chevy. More

Great service My wife and I received great service with no pressure to purchase. We did end up making a purchase because the salesman, Harley Baumann went out of hi My wife and I received great service with no pressure to purchase. We did end up making a purchase because the salesman, Harley Baumann went out of his way to find the vehicle we were looking for with all the features we wanted. Also thanks to Steve in finance for a quick and easy (also with no pressure) financing of our vehicle. More

Service with kindness Service department staff and the Service Manager was great. I have dealt with other dealers service department and Suburban Chevrolet is the best. Service department staff and the Service Manager was great. I have dealt with other dealers service department and Suburban Chevrolet is the best. I would highly recommend Suburban Chevrolet. More

Good service quick in & out Service rep was giving very good advice. Put attention to my Chevys problem & repair so I could be out of garage as had an appointment regarding a c Service rep was giving very good advice. Put attention to my Chevys problem & repair so I could be out of garage as had an appointment regarding a child to PU in very cold weather. The Problem came up suddenly so was last minute repair More

Incompetent - Bait and Switch I contacted this dealership about the availability of a Silverado I found listed on their site.. I was told yesterday that the truck "is available" an I contacted this dealership about the availability of a Silverado I found listed on their site.. I was told yesterday that the truck "is available" and was invited to schedule an appointment to "come in to preview the truck." When I arrived today I was met by what appeared to be a sales manager who conducted me to a sales rep. The rep looked up the truck and announced that it was a "DRAC unit" (apparently a vehicle used for running parts, service loaner, etc.) and was not yet for sale. I asked why they had a vehicle listed for sale which was really not for sale and got no answer. I asked why the original contact would purposely waste my time and the salesperson responded by asking if there was anything else I might be interested in - as I was walking out. Dishonest dealerships will do anything (including outright lies) to get a prospective through the door so they can "work" on him. Suburban Chevrolet falls into this category. If this is how you like to be treated (lies, deception) please pay them a visit soon. More

Getting a vehicle The Staff was polite and courteous and went the extra miles to help me get a new vehicle. They made a person feel at home. The Staff was polite and courteous and went the extra miles to help me get a new vehicle. They made a person feel at home. More

They were less than truthful! My wife and I drove over from From a neighboring state to buy a truck that was advertised on the net. We were told by a salesperson that it was a goo My wife and I drove over from From a neighboring state to buy a truck that was advertised on the net. We were told by a salesperson that it was a good truck, and the only thing wrong was one bad strut. We were also sent some photos. After seeing the truck, however, we fully understand why the Internet ads did not include photos. The truck was a total piece of junk, which they apparently tried to hide from us when they took the photos that were sent to us. Bottom line -- We gave them one star only because there was no zero star option. If you sell products on the Internet, you had better learn to be totally honest with potential customers. We did not buy the truck, and we received no apologies as we left. More