Suburban Chevrolet

Great! Everything went smoothly. Everybody was nice and helpful. I am enjoying my new vehicle. The surveys are a little annoying but that's ok. Overall I was Everything went smoothly. Everybody was nice and helpful. I am enjoying my new vehicle. The surveys are a little annoying but that's ok. Overall I was a good experience. More

great overall experience with Harley Harley made the entire process of getting our new vehicle so easy and fast....he is very knowledgable. I have dealt with many guys at other dealershi Harley made the entire process of getting our new vehicle so easy and fast....he is very knowledgable. I have dealt with many guys at other dealerships over the years, but he is a step above everyone else. More

Truck problems Happy with dealership, but will never buy a Chevrolet again! I changed oil exactly when suggested, used synthetic oil, did everything according to the Happy with dealership, but will never buy a Chevrolet again! I changed oil exactly when suggested, used synthetic oil, did everything according to the manual, and still the motor had camshaft/lifter problems! More

Quick and efficient service at reasonable cost. See above. Suburban has experienced people in its Service Department which do both routine service and trouble shoot potentional problems with your a See above. Suburban has experienced people in its Service Department which do both routine service and trouble shoot potentional problems with your automobile. After service, you can have confidence in the work that was completed and the condition of your car. More

Recall 15822 is a hack job I got bombarded with emails and calls to have driver seat belt tensioner replacement done under recall 15822. The recall calls for butchering up my se I got bombarded with emails and calls to have driver seat belt tensioner replacement done under recall 15822. The recall calls for butchering up my seat belt and ruining my first new truck that I care about. I came to pick up my vehicle to find chunks of rubber on the floor, grease on my seatbelt/seat. Looks like a boys scout was sent out with his pocket knife to whiddle the side of my seat. GM and dealership should explain that your cosmetically altering my vehicle and I would not have done this recall. xxxxxxxx. I asked that the panel be replaced and they just pushed me off saying that's what GM wants. I will seriously consider another manufacturer next time based on this experience. Pictures available if anyone even cares. More

Oil change, but nut not tight, so oil leaked on driveway! While I received prompt service, this mishap with the nut not being properly closed cause my day to be very stressful and late picking up my granddaug While I received prompt service, this mishap with the nut not being properly closed cause my day to be very stressful and late picking up my granddaughter. I was on my way to the east side of Bloomington when my husband alerted me to the pile of oil on our new driveway concrete (which sucks! a stain on a new driveway!). I had to turn around and go back to Eden Prairie, wait, return to the east side of Bloomington, taking back roads as the highway was now a parking lot due to rush hour. More

Purchase of 2016 Silverado Professional, personal, informative, made the sale! Great communications and follow up. Changed our minds from buying used to new. Enjoyed the fact he Professional, personal, informative, made the sale! Great communications and follow up. Changed our minds from buying used to new. Enjoyed the fact he enjoys thoroughbred horse racing. More

Love these guys Seems like a real team ...all pulling in the same direction of great customer service. Ps. I love my Chevy Silverado 3500. Zero problems after first y Seems like a real team ...all pulling in the same direction of great customer service. Ps. I love my Chevy Silverado 3500. Zero problems after first year More

Oil change and trans fluid flush I knew I needed a transmission flush. I was quoted $170. Then I was told something about a pan and an old version so therefore it was going to cost ab I knew I needed a transmission flush. I was quoted $170. Then I was told something about a pan and an old version so therefore it was going to cost about $300. My other vehicle is older than this vehicle and those transmissions flushes were $150. Very little was explained about the significant increase in price. In addition, I was at the dealership for over 2 hours but upon our discussions I wasn't given a warning I would be there that long. Yes I suppose I could've asked those questions but my experiences at other dealerships suggests I shouldn't have to. Finally, my engine light was on and yet there wasn't a discussion on the engine light even though I received a "multi-point inspection". More

Best service in town A/C unit was screeching and needed to be replaced, also it was determined I had a knocking in my engine. Decided to have it replaced along with the A A/C unit was screeching and needed to be replaced, also it was determined I had a knocking in my engine. Decided to have it replaced along with the A/C compressor. Job was done in 2 days, Avalanche is like new. Had 143,000 miles on the original engine. No more Avalanches available so since the rest of the truck was in good condition had it repaired. Looking forward to another 140,000 miles or more. Great service made this happen. Thanks to Suburban and it's great staff of techs. More