Suburban Chevrolet

Got the job completed Got the job done. Left voicemail for wrong car. Took extra time to get part. Service dept.receptionist unfriendly. Everyone else did there job. G Got the job done. Left voicemail for wrong car. Took extra time to get part. Service dept.receptionist unfriendly. Everyone else did there job. Got a 10% discount on a $1400 total bill-ok?! Not sure if we will come back. Service HAD to be done, but we were not treated as if we were true customers. Have been coming here for over 10 years and have had far better experiences in the past. Even retrieved our own car from lot in the rain with my broken foot! Ha! More

Great experience Salesman was patient and knowledgable. Finance was an easy process. Was able to test drive as long and as many cars as needed. Would recommend! Salesman was patient and knowledgable. Finance was an easy process. Was able to test drive as long and as many cars as needed. Would recommend! More

Routine maintenance (LOF,TR) In and out in an hour. Service gal who handled the order wasn't overly friendly, but who really cares? Everything went off as expected, no hitches, d In and out in an hour. Service gal who handled the order wasn't overly friendly, but who really cares? Everything went off as expected, no hitches, delays, or surprises. They always do well here. More

1st time buyer, great experience 1st time buyer, so I was really nervous going in. Nick Kee put my worries at ease and was extremely friendly. Was out of the dealership really quick w 1st time buyer, so I was really nervous going in. Nick Kee put my worries at ease and was extremely friendly. Was out of the dealership really quick with my car, and I couldn't be happier! More

had a recall on my silverado I continue to have a great customer service shown to me each time . it is really nice to not have to worry about the level of care for my shown to my I continue to have a great customer service shown to me each time . it is really nice to not have to worry about the level of care for my shown to my trk and whether or not they can answer any other questions I may have. keeps me coming back thanks. More

Chevrolet Malibu Friendly sales staff Jack Yanisch explain all the option of my new vehicle. Three days later Jack called me and asked if I had any questions or conc Friendly sales staff Jack Yanisch explain all the option of my new vehicle. Three days later Jack called me and asked if I had any questions or concerns. Excellent service. 100% satisfied with my Chevrolet malibu purchase More

Stop Shopping Did not consider buying a Chevy. I was looking at the used car inventory on the lot for about 8K. Jack our sales person showed options in this pri Did not consider buying a Chevy. I was looking at the used car inventory on the lot for about 8K. Jack our sales person showed options in this price range. As we progressed in the process we discovered the Chevy Equinox that met our criteria and felt great to drive. We ended up buying a used Equinox, which was basically new , at about twice our original budget because of their finance team. More

Oil change Waiting room was warm and needs to be upgraded. Used to other dealerships having wifi, free beverages, cookies and comfortable seating. The extra work Waiting room was warm and needs to be upgraded. Used to other dealerships having wifi, free beverages, cookies and comfortable seating. The extra work suggested was noted, but I was never told how much I would expect to pay for these services. I will probably go back to Buick Walser in Bloomington for future service appointments. More

Great Day for a Cruze I saw the red hot car on-line and in person on Sunday, so I just had to drive it. It was perfect for me and just the right price, too. Jack was frie I saw the red hot car on-line and in person on Sunday, so I just had to drive it. It was perfect for me and just the right price, too. Jack was friendly and easy to work with. In showing me how the controls worked, he noticed that the right front tire was low, so he filled that up before I left. Chris was very helpful in explaining the options on the final paper work. More

Unbelievable customer service and professionalism I was blown away with how we were treated even when we were just looking the first visit to the follow up call when the vehicle went on sale Big Jason I was blown away with how we were treated even when we were just looking the first visit to the follow up call when the vehicle went on sale Big Jason was our main salesman and Cory helped us get things moving along both were outstanding and couldn't ask for a better experience also thier purchasing paper work man Steve was too easy and I had to make sure it was real as fast as he was ! I don't think it mattered what vehicle we would've bought they laid the red carpet out for us and turnaround on accessories was unbelievable Thanks Wade Grinager 2016 Chevy 3500 More