Suburban Chevrolet
Eden Prairie, MN
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Average service except for the following: Came in for an oil change on 9-13 with a coupon for a $29.99 conventional oil change, 27 multi-point inspection and tire rotation only to be told that Came in for an oil change on 9-13 with a coupon for a $29.99 conventional oil change, 27 multi-point inspection and tire rotation only to be told that this service no longer exists and that I would be charged $39.99 for the upgraded "dexos" oil. Had to call the service manager after the fact to get this changed. More
Oil Change Great service from Michelle Russ, she was very nformative, fast, pleasant, and very knowledgeable. The service center also washed and towel dried my c Great service from Michelle Russ, she was very nformative, fast, pleasant, and very knowledgeable. The service center also washed and towel dried my car for me. More
Warranty service - 1st visit Very timely completion of oil change, tire rotation and overall maintenance check. Even left enough time for a car wash. Thank you to the service tea Very timely completion of oil change, tire rotation and overall maintenance check. Even left enough time for a car wash. Thank you to the service team at Suburban Chev! More
Very accommodating! We found our car at suburban Chevrolet which is 2 hours away from us. Jeff Brick was very helpful and patient with us. Everyone was very honest and fr We found our car at suburban Chevrolet which is 2 hours away from us. Jeff Brick was very helpful and patient with us. Everyone was very honest and friendly. They had some repairs to do before they would sell us the car and they did them quickly. Overall, we are very satisfied. More
Matthew's Review The service was on point and respectful, they were able to get me in and out and they weren't overly pushy in terms of trying to add products. They to The service was on point and respectful, they were able to get me in and out and they weren't overly pushy in terms of trying to add products. They took care of me, great service! More
Good overall experience with Service Staff. I had a very pleasant experience at Suburban Chevrolet while having my vehicle serviced for routine maintenance. The Service Staff was professional an I had a very pleasant experience at Suburban Chevrolet while having my vehicle serviced for routine maintenance. The Service Staff was professional and courteous with any questions I had. It was reassuring and worry free to know that my vehicle was in the knowledgeable and capable hands of the Service Advisor/Technician. Thanks again to the Suburban Chevrolet team for your exceptional service! More
Good deal went in and asked for a spark at 16500 and got an upgrade to a Sonic for 15000 instead great dealo and very satisfied with car Jack was very helpful went in and asked for a spark at 16500 and got an upgrade to a Sonic for 15000 instead great dealo and very satisfied with car Jack was very helpful with helping me decide on a downpayment and showing my monthly bill ranges had friends with me and was highly accommodating great explanation of the cars features, very thorough and clear More
Used Car Purchase I have now purchased two used and one new vehicle at this dealership. I have been very happy with my experience. Steve Beech was excellent as a sale I have now purchased two used and one new vehicle at this dealership. I have been very happy with my experience. Steve Beech was excellent as a salesman on my new car purchase and he had been promoted to F & I when I returned to purchase my latest vehicle. Steve introduced me to Ben Cutts and Ben did an admirable job. Steve then handled the finance and purchase. xThank you all it has been a wonderful experience. More
Chev Traverse 2016 Purchase We had a wonderful experience shopping a new vehicle. I had my mind set on a new truck and after time spent with Matt Hayes, my choice changed. He t We had a wonderful experience shopping a new vehicle. I had my mind set on a new truck and after time spent with Matt Hayes, my choice changed. He took me through my needs and what I liked and we test drove a couple of different vehicles. Matt really knows his vehicle specs which helped me in my decision making. He certainly made shopping a great experience and me and my better half finally agreed on a vehicle to purchase for me (that's no easy task!) Also, need to mention Joe Wright was quick to email me on some truck suggestions and responded quickly to my emails. I had a quote in my hands in a matter of hours after completing some online information. We will recommend Suburban Chevrolet and your sales team! More
Warranty repairs for my 2014 Stingray Michelle and Adam the Corvette mechanic resolved my annoying Stingray "squeaky" brake issue to my complete satisfaction. I am very happy with the resu Michelle and Adam the Corvette mechanic resolved my annoying Stingray "squeaky" brake issue to my complete satisfaction. I am very happy with the results, I wish I had taken it in sooner rather then putting up with the screeching noise the last couple of months! More