Suburban Chevrolet

Everyone here went the extra mile These guys (Matt and Mathew) worked so hard to make sure I got the car I wanted. It made for a very pleasent experience. I would highly recommend this These guys (Matt and Mathew) worked so hard to make sure I got the car I wanted. It made for a very pleasent experience. I would highly recommend this dealership to anyone interested in buying a car. I used the online service to find the car I wanted and set up an appointment as well. More

Oil Change, Recall, Window Trim The only issue I have is Derrick, service guy at the desk as you pull into the garage. This is the 2nd time I have had to deal with him, similar to t The only issue I have is Derrick, service guy at the desk as you pull into the garage. This is the 2nd time I have had to deal with him, similar to the first time he is extremely rude. Very short, talks down to you and when you ask a question he responds as if he doesn't have the time of day for you. I cringe when I have to talk with him during my visit. More

Excelent Thanks for everything including the equinox and the very friendly service. If I know someone that wants a new car I will recommend them to Kayla. Thanks for everything including the equinox and the very friendly service. If I know someone that wants a new car I will recommend them to Kayla. More

oil change made same day appointment they got me In right away took care of my service. They even got me out in less than the time they said!! made same day appointment they got me In right away took care of my service. They even got me out in less than the time they said!! More

Truly exceptional I would have everyone I know thinking of buying a Chevy go see Kirk, Troy, and Chris. Truly white glove treatment. The team was awesome. I would have everyone I know thinking of buying a Chevy go see Kirk, Troy, and Chris. Truly white glove treatment. The team was awesome. More

New truck Excellent sales staff, showed me what I asked to see as well as another similar vehicle. Gave me what I was looking for on my trade. Answered my que Excellent sales staff, showed me what I asked to see as well as another similar vehicle. Gave me what I was looking for on my trade. Answered my questions quickly and when wasn't sure of the answer jwe went and found out. Drove out with a new truck, awesome deal and a very pleasent experience. More

Great experience! Overall, the process of purchasing my Equinox went very smoothly. The staff was quick and educated, making the transaction very easy. Suburban Chevlor Overall, the process of purchasing my Equinox went very smoothly. The staff was quick and educated, making the transaction very easy. Suburban Chevloret has so many vehicles on the lot, you're bound to find the one you want! More

Oil change and rotation of tires Everything went just fine. The service writer was prompt and knowledgeable. I have complete confidence that the oil was changed in a professional ma Everything went just fine. The service writer was prompt and knowledgeable. I have complete confidence that the oil was changed in a professional manner. I double checked the oil level and found it perfect. More

Great guys in service. Disliked call center based scheduling When I scheduled the appointment it was obvious that I was speaking to someone in a call center. She was nice and pleasant to deal with but it was als When I scheduled the appointment it was obvious that I was speaking to someone in a call center. She was nice and pleasant to deal with but it was also clear that she had no idea as to how much time the repair was going to take or how that would fit into the service departments schedule. I understand that there may be financial advantages to contracting with a call center service but as a customer I would much rather be speaking directly with a service advisor who actually works at the service providers location. That all said, the guys in the service center did an excellent job and were very helpful. More

Appointment Times I called to make an appointment to get my vehicle fixed. The windshield wiper fluid doesn't work on the windshield but it works on the back window. I called to make an appointment to get my vehicle fixed. The windshield wiper fluid doesn't work on the windshield but it works on the back window. When I called in I was told I have to make an appointment before noon during the week. I was told you can only put vehicles on the computer until noon so I wouldn't be able to come in the afternoon or on a weekend. With that kind of service I would have to take an entire day of vacation to get it fixed. I brought it in this past weekend for an oil change but only did that because I get the tires rotated for free. Also, I was on the website chatting with someone about making an appointment. I said I wanted an appointment at 11am on 10/1/16. The person disconnected and never did make an appointment. More