Suburban Chevrolet
Eden Prairie, MN
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Great Experience Had a wonderful experience working w/ Harley to purchase my new car. Very informed, but not a pushy salesman. Would definitely recommend to my frien Had a wonderful experience working w/ Harley to purchase my new car. Very informed, but not a pushy salesman. Would definitely recommend to my friends and family. More
new Vehicle I have bought many Vehicles over the years from Suburban Chev. Will buy again, fair, honest, and a pleasant experiece. service dept is excellent an I have bought many Vehicles over the years from Suburban Chev. Will buy again, fair, honest, and a pleasant experiece. service dept is excellent an responsive. More
Scheduled maintenance oil change & tire rotation & (27) pt inspection....on time and complete as advised by the service advisor. asked about winterizing and was told truck oil change & tire rotation & (27) pt inspection....on time and complete as advised by the service advisor. asked about winterizing and was told truck looks good. More
Quick and easy I had a wonderful experience here. This was my 2nd automobile that I purchased at this location. Very friendly and extremely helpful.I will be returni I had a wonderful experience here. This was my 2nd automobile that I purchased at this location. Very friendly and extremely helpful.I will be returning for my next car purchase. More
Clean Tahoe As soon as I pulled up to look at the Tahoe I saw on autotrader, Jack was right there to greet me and answer any questions I had. He was very friendly As soon as I pulled up to look at the Tahoe I saw on autotrader, Jack was right there to greet me and answer any questions I had. He was very friendly and very knowledgeable. If you're looking to get into a newer vehicle, he's definitely the guy to talk to! More
Terrible Customer Service and Lack of Care I have had my 2015 Chevy Silverado in SEVERAL times for an air leak in the driver's side door/window. They continued to assure me they fixed the probl I have had my 2015 Chevy Silverado in SEVERAL times for an air leak in the driver's side door/window. They continued to assure me they fixed the problem after every visit. The issue had not been fixed. The last visit 11/8/2016 they told me it was a noise due to the mirror placement and that it could not be fixed. I was told I was just going to have to "deal" with the issue on my $60,000.00 1 year old vehicle. Not only was there a lack of care or customer service but the woman I had checked in with for every visit is a complete snot. This is exactly why we opted out of buying our truck there but we didn't realize we couldn't get our warrantied vehicle serviced there either. We will never return and hope that Chevrolet investigates this dealership and makes some changes in their staff! More
My new car Harley was my salesman he was the best. Answer all questions and made sure I got the perfect car with all options I wanted. It was perect Harley was my salesman he was the best. Answer all questions and made sure I got the perfect car with all options I wanted. It was perect More
Unscheduled Warranty Repair I stopped at the service department since my pickup had a air bag sensor recall. I was there to look at a new pickup and was told because of the serio I stopped at the service department since my pickup had a air bag sensor recall. I was there to look at a new pickup and was told because of the seriousness of the recall they would take it right in. I was in no hurry, but only 45 minutes later it was done. More
Wonderful Experience Last Saturday we came into Suburban Chev looking for a vehicle that we found online. Unfortunately, the vehicle was sold the day before and the websit Last Saturday we came into Suburban Chev looking for a vehicle that we found online. Unfortunately, the vehicle was sold the day before and the website hadn't been updated. Our salesperson Bryan Herron showed us an alternate vehicle with less miles and just about the same options. We took the vehicle for a test drive and found that the vehicle needed to get looked at in the service dept. It came back from the service dept. and test drove it again and everything was fixed. We ended up buying that vehicle and are very pleased with the service that we received. More
Jeep in an hour! Nick was really great. He followed up with me via phone on a vehicle I had been waiting for. Everything went incredibly smooth in the purchase process Nick was really great. He followed up with me via phone on a vehicle I had been waiting for. Everything went incredibly smooth in the purchase process. I was deslighted with the entire experience. More