Suburban Chevrolet

Friendly & knowledgeable staff Troy at Suburban Chevrolet was incredibly helpful with presenting what I needed based on the little information he started with. Upon my arrival, Tro Troy at Suburban Chevrolet was incredibly helpful with presenting what I needed based on the little information he started with. Upon my arrival, Troy was friendly and was very effective asking the right questions to best narrow down what the right truck to fit the needs of was for what I was looking for. The experience at Suburban was the most pleasant that myself or wife had encountered at any dealership in the past, and will definitely go back to Suburban in the future. More

Kayla has what it takes to make a great salesperson Kayla was accommodating and helpful but not pushy. She is also very genuine, she developed a connection with us and helped us to feel comfortable. Plu Kayla was accommodating and helpful but not pushy. She is also very genuine, she developed a connection with us and helped us to feel comfortable. Plus, she found the perfect truck in no time at all!!! More

New SUV shopping experience We had an excellent experience purchasing a Traverse on Saturday, November 19th. Kayla, our salesperson did a fine job: she was knowledgeable, thoro We had an excellent experience purchasing a Traverse on Saturday, November 19th. Kayla, our salesperson did a fine job: she was knowledgeable, thorough and fun to work with. She also spent a lot of time explaining the features of our new vehicle. We appreciated the opportunity to work with her. She also called us the next day to see if everything was going okay and asked whether we had any questions. More

Quick' courteous service at competitive prices I just dropped in for an oil change and tire rotation. Michelle checked me in and told me it would be about an hour for the service. During the rotati I just dropped in for an oil change and tire rotation. Michelle checked me in and told me it would be about an hour for the service. During the rotation it was noted my front brakes needed replacement. Michelle called me, gave me a very reasonable quote, and said I could get the car back with just a half-hour delay. She was able to apply a coupon I received when I bought the car from Surburban, giving me a very reasonable total on the service. I was on my way in less than an hour and a half after stopping in. More

not a good day I was told the repair would take 4 hours, instead it took 5.5 hours. I took the shuttle to the mall which was fine, but then I had to call to find out I was told the repair would take 4 hours, instead it took 5.5 hours. I took the shuttle to the mall which was fine, but then I had to call to find out my car was done and then wait to be picked up. I was to get a 10% discount which did not happen. More

Service Department went to bat for us on Chevy truck motor Truck motor needed rebuild and service went to bat for us with Chevrolet. It has under 70k miles and is driven less than 7 k per year. Matt sold us th Truck motor needed rebuild and service went to bat for us with Chevrolet. It has under 70k miles and is driven less than 7 k per year. Matt sold us the truck and just like he told us, he was there for us to help get our repair covered and get us back on the road. We cannot say enough about how grateful we are. thank you Matt and Billy! More

Oil Change and Installation of Snow Tires I called Suburban Chevrolet yesterday around noon and was able to make an appointment for 2pm that afternoon and the work was completed by 3:30pm. T I called Suburban Chevrolet yesterday around noon and was able to make an appointment for 2pm that afternoon and the work was completed by 3:30pm. The shuttle service was timely and I was happy to get the snow tires on as it is snowing today. Nicely done More

great service before the sale and after the sale from Nick Kee was very good and timely. He was recommended to me by others who drove from the Iron range to service before the sale and after the sale from Nick Kee was very good and timely. He was recommended to me by others who drove from the Iron range to business down there and it was worth it if you are looking for a GM product. More

Oil change and Tire rotation The service was on time and prompt. The service desk was accurate with the amount of time required to complete the job. Additionally, the WiFi in the The service was on time and prompt. The service desk was accurate with the amount of time required to complete the job. Additionally, the WiFi in the Lobby allowed me to do work while waiting. More

2016 Tahoe Overall good experience. Quickly came to agreement on price and trade in, dealer was creative in closing valuation gap. Vehicle was quickly prepped an Overall good experience. Quickly came to agreement on price and trade in, dealer was creative in closing valuation gap. Vehicle was quickly prepped and full of gas and I was on the road on schedule. More