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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

November 02, 2024

Took 2. 5 hours for oil change, tire rotation and cabin air filter. Was told no more than 1.5 hours. After waiting 2 hours had to find service rep to determin More

by CFANDING
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Brandt
October 10, 2024

Austin was very helpful. ..I almost needed CPR in reaction to the price of the repair, but I survived it. (Just kidding but it was a shock.) More

by tslattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brandt
September 14, 2024

Excellent service! !!!! Only an oil change but done right on time. Everyone was very courteous and helpful. More

by twittcoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Brandt
August 21, 2024

Ethan Legg and Mark Thompson were great to work with. Ethan was very patient and the dealership went out of their way to find me the car I was looking for. More

by dmill66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Belanger, Steve Beech, Mark Thompson, Ethan Legg
May 06, 2024

Brandon was exactly what I want in a salesperson. Answered all my questions including the breakdown of the pricing and my decision about how many months to finance the purchase. His communication was More

by jtuck86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Beech, Brandon Zucek
May 06, 2024 -

Suburban Chevrolet responded

Thank you for the great review! I'm pleased we could make your buying experience a great one. Enjoy your new Equinox! Let us know if we can help in any other way in the future. General Sales Manager Troy Greer

February 21, 2024

My car buying experience went smoothly. 2 cars bought from them. Friendly sales staff. Service center does great job. More

by Jhardy999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevan, Ben Cutts, Steve Beech
September 27, 2023

I did not purchase a vehicle from this dealership, but I had such a positive experience with the sales staff that I wanted to provide a high review. My previous experience with car sales is very skewed More

by awd123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Legg, Matt Hayes
June 22, 2023

Jack is THE guy you're looking for when you want your next vehicle. We drove 2.5 hours to purchase our vehicle and we would do it 10 times over. It was SO worth the drive. Jack was kind, knowledgeable More

by c.knospe
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Steve Beech
June 06, 2023

I was was treated extremely well. Jack was very thorough and very kind. Mark knows what he's doing. Absolutely the best More

by bjpete42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Mark Thompson, Justin Grenz
May 10, 2023

Jack helped me out with purchasing my new car and he was absolutely phenomenal. I would highly recommend him to anyone who is looking to purchase a car from this dealership. More

by Mstevermer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Mark Thompson
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