Suburban Chevrolet Cadillac of Ann Arbor - Service Center

Service Excellent customer service! Had a service issue and they took care of it. Dwayne was awesome!! Felt like my business was really appreciated! I would h Excellent customer service! Had a service issue and they took care of it. Dwayne was awesome!! Felt like my business was really appreciated! I would highly recommend to anyone! More

Body Work Great Service. Very kind folks. Quality work . The folks at the dealerships care about the customer. I have gone many times and always been satisfied Great Service. Very kind folks. Quality work . The folks at the dealerships care about the customer. I have gone many times and always been satisfied with service. More

Paid for apart that was not put on This is the second review any that I have sent in short paid for a part it was never installed on my car. My service person was no help. It is too lo This is the second review any that I have sent in short paid for a part it was never installed on my car. My service person was no help. It is too long to go into it if someone really wants to know please contact me. I don't know if I will trust your service department again. More

Piss poor body shop My 2016 silverado has been dented by someone at the dealership so it was getting fixed and painted.. hahaha what a joke maco could have done a better My 2016 silverado has been dented by someone at the dealership so it was getting fixed and painted.. hahaha what a joke maco could have done a better job than these guys there was a tone of dirt in the paint also the clear coat was coming off my fuel door and they taped around all the plastic on the bedside. There is clear on every plastic piece on the truck!!!! It's a NEW truck why do such a poor job!!!!! I haven't had my truck in over a month now!!!! I think I deserve some kind of compensation for all my troubles!!!I am happy to say that nick chesla has takin it in his own hands and sending my truck to a body shop that will do the job RIGHT!!! Thank you nick for that!!!! He has been great through this poor experience with the Ann Arbor collision center!! I More

Crude 2017 I two things broke on my 2017 Cruze, and the dealer fixed it for free. It took time to get the part but was quite fixing my car. I two things broke on my 2017 Cruze, and the dealer fixed it for free. It took time to get the part but was quite fixing my car. More

Best Service Dealership Around I've been taking my vehicle to this dealership for about 5 years. Always great communication about what needs to be serviced, cost associated with rep I've been taking my vehicle to this dealership for about 5 years. Always great communication about what needs to be serviced, cost associated with repairs, and estimated time frame to complete the fix. Their service work is top notch. Not only that, I always can hit up my guy Mike Burns in Sales to catch up on the latest car deals. Always stellar service from his as well. More

They're AMAZING! This dealership is amazing! I am completely satisfied with my experience every time I visit! The staff is friendly, and customer oriented. The service This dealership is amazing! I am completely satisfied with my experience every time I visit! The staff is friendly, and customer oriented. The services are professional and I just appreciate the family like feel of the staff members. I look forward to visiting them for services and will purchase my next vehicle from them as well! Great group of people and I haven't had a bad experience to date. Thank you for being so amazing. More

Our new dealership It's nice to see something all dealerships use to do, which is true service. They wash your car after it's been serviced. This use to be a standard ev It's nice to see something all dealerships use to do, which is true service. They wash your car after it's been serviced. This use to be a standard everywhere, now almost no one does it. the staff was very nice & prompt as well. More

Excellent Team Work in the Sales & Service Departments I have been purchasing and returning for scheduled maintenance work at this dealership since 2012, with my Chevrolet vehicles I have purchased since 2 I have been purchasing and returning for scheduled maintenance work at this dealership since 2012, with my Chevrolet vehicles I have purchased since 2012. I have purchased or leased vehicles as well from this dealership since 2012. When I continue to revisit for scheduled maintenance and purchases, it is due to the overall team approach that I have experienced. I enjoy dependability along with product support each time I arrive for set appointments. I have the ability to purchase every three years, and this is not leasing, each time. I always choose what is best for me at the time of purchase. Therefore, in my experience with this dealership, you get what you want and can pay for. Plain and simple. Thank you. More

Good, attentive service work In for a standard maintenance visit. Nothing exceptional. Service writer was polite, easy to deal with and seemed engaged. Took just about the time In for a standard maintenance visit. Nothing exceptional. Service writer was polite, easy to deal with and seemed engaged. Took just about the time he estimated, and he called me immediately to let me know it was done. Escorted me to the pleasant cashier and thanked me for the work. What more could anyone ask for under these circumstances? Doug Turner More