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Suburban Chevrolet Cadillac of Ann Arbor - Service Center
Ann Arbor, MI
156 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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156 Reviews of Suburban Chevrolet Cadillac of Ann Arbor - Service Center
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September 23, 2017
Service appointment After taking previous cars to my local service station for all the work to be done for over 25 years.. this is a new experience working with the deale After taking previous cars to my local service station for all the work to be done for over 25 years.. this is a new experience working with the dealership, and I liked it. Although, I miss my local mechanic, I feel so confident that my Cruze is being properly looked after at Suburban.... that, when I drive out after the service call.. i feel safe and confident my car is going to take very good care of me... as long as I take very good care of the car! I just love my Cruze and the fringe benefit of having it services at the dealership was a bonus, when deciding to lease for the first time ever. Happy customer, here! Thanks to Terry Olsen and the Service Department!! More
by Redhat33
Employees Worked With
Terry Olson
September 18, 2017
Major service call Our car had major problems with the clucth. Normally a clutch does not wear out in 60,000 miles so I will never buy a standard transmission from GM ag Our car had major problems with the clucth. Normally a clutch does not wear out in 60,000 miles so I will never buy a standard transmission from GM again. More
by James Hallock
Employees Worked With
eric
September 18, 2017
GREAT SERVICE!!! As always, I had a great experience at the Service Center. My Service Rep was very professional, and the service was quick. I will continue to use S As always, I had a great experience at the Service Center. My Service Rep was very professional, and the service was quick. I will continue to use Suburban Chevrolet to service my Malibu. More
by T2
Employees Worked With
Cannot remember the service rep's name.
September 14, 2017
1st Visit Nice clean atmosphere and service completed as promised.. a little issue with paperwork on car mileage but was quickly corrected. I would consider b Nice clean atmosphere and service completed as promised.. a little issue with paperwork on car mileage but was quickly corrected. I would consider buying or leasing a car from this dealer. More
by Denzomihome
Employees Worked With
Service department
August 27, 2017
Routine maintenance on my Malibu. Duane took great care of all aspects of the experience. I was out on time and everything was perfect. I would recommend Duane and the service team to Duane took great care of all aspects of the experience. I was out on time and everything was perfect. I would recommend Duane and the service team to anyone. More
by artful617
Employees Worked With
Duane, Anne Martin
August 20, 2017
Great service Duane always takes good care of me and my car!! Thanks guys!, You always do a good job and I love that you vacuum my wash my car too. Duane always takes good care of me and my car!! Thanks guys!, You always do a good job and I love that you vacuum my wash my car too. More
by Jamiepido1
Employees Worked With
Duane in service
August 18, 2017
Outstanding service from Duane as my Service Consultant I have previously provided an e-mail to your dealership that summarized the excellent and professional service I personally received from Duane. His I have previously provided an e-mail to your dealership that summarized the excellent and professional service I personally received from Duane. His concern for the proper repair of my 2010 Equinox reassured me that my vehicle would be properly taken care of, plus he kept me updated regarding the repair process & status. More
by dave123
Employees Worked With
Duane - Service Dept.
August 17, 2017
Oil change an tire rotation My Oil Change was handle very Professionally the crew had me in and out quickly. I was able to go on with my day I appreciate the great service My Oil Change was handle very Professionally the crew had me in and out quickly. I was able to go on with my day I appreciate the great service More
by Rawwar1985
Employees Worked With
Devon Campbell, Rodney Gary
August 09, 2017
Striking Excellence Illyana and her entire service crew are the best I've known over the course of 40+ years of car ownership. And the popcorn's an inspired touch! Illyana and her entire service crew are the best I've known over the course of 40+ years of car ownership. And the popcorn's an inspired touch! More
by DMG
Employees Worked With
Illyana and a member of her team whose name I don't have.
August 08, 2017
Thank you! Went in for an oils change and when I got home my tire pressure light came on. I called they told me come in and they could fix it quickly. Well, I c Went in for an oils change and when I got home my tire pressure light came on. I called they told me come in and they could fix it quickly. Well, I couldn't get there so they came to me!!!! How awesome was that!!!!! A quick fix and I was all set!! Thank you!! More
by Rugrat200324
Employees Worked With
Tommy, the gentleman who drove you and fixed it sorry don't remember his name off hand
