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Suburban Chevrolet Cadillac of Ann Arbor - Service Center
Ann Arbor, MI
156 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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156 Reviews of Suburban Chevrolet Cadillac of Ann Arbor - Service Center
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January 04, 2018
General maintenance Was in for service but spoke with Terry regarding trading in present car. He remembered me from 3 1/2 years ago when he sold me my present vehicle. S Was in for service but spoke with Terry regarding trading in present car. He remembered me from 3 1/2 years ago when he sold me my present vehicle. Service experience was also good. More
by jeharlow
Employees Worked With
Eric in service, Terry Olson
January 04, 2018
Very happy. I had an emergency with my plow truck. They fixed same day. Thank you Erick. Muchas gracias. Tuve una emergencia en mi camioneta removedora de nie I had an emergency with my plow truck. They fixed same day. Thank you Erick. Muchas gracias. Tuve una emergencia en mi camioneta removedora de nieve durante una tormenta y ellos me ayudaron prontamente More
by Kenny
Employees Worked With
Eric Gilliam
January 03, 2018
I had an appt but Treated as a walk in I had a good experience except when I came in for my appt. I set up nearly ten days or more in advance I was treated as a walk in and had to wait for I had a good experience except when I came in for my appt. I set up nearly ten days or more in advance I was treated as a walk in and had to wait for several hours to get work covered by warranty done. My car was washed, but my tire pressure was not checked! I am grateful the valve cover was replaced at no charge! I loved the comfortable waiting area and the coffee! More
by Molly1973
Employees Worked With
Curt Moore
January 02, 2018
Service review. Always on time and good at what they do! Duane takes care of me every time I come to the dealership. I would gladly recommend this dealership to frien Always on time and good at what they do! Duane takes care of me every time I come to the dealership. I would gladly recommend this dealership to friends and family. More
by Rayequinox
Employees Worked With
Duane in service, Eric Gilliam
December 31, 2017
Quick! Quick! Quick! Tommy in Service had my Cadillac CT6 in and out for an oil change very quickly on a very busy day in the service department! Tommy in Service had my Cadillac CT6 in and out for an oil change very quickly on a very busy day in the service department! More
by Dukdust
Employees Worked With
Tommy in Service
December 26, 2017
Quick Dependable Service I've been a customer for well over twenty years. I appreciate that every time I have my car serviced, the work is done quickly and correctly and I am I've been a customer for well over twenty years. I appreciate that every time I have my car serviced, the work is done quickly and correctly and I am treated respectfully. More
by Tim
Employees Worked With
can't remember
December 16, 2017
Great service, Eric was wonderful to deal with. Got an appointment with very short notice. Truck was ready before the promised time. Very friendly people t service, Eric was wonderful to deal with. Got an appointment with very short notice. Truck was ready before the promised time. Very friendly people to deal with More
by 3pete
Employees Worked With
Eric Gilliam
December 14, 2017
OIl change and tire rotation Everyone was friendly and helpful. This was my first time at the dealership as I have just moved to Ann Arbor. Duane helped me figure out what to do a Everyone was friendly and helpful. This was my first time at the dealership as I have just moved to Ann Arbor. Duane helped me figure out what to do and where to go. More
by Andrea.Vaughn07
Employees Worked With
Duane Truhn
December 13, 2017
Tahoe Service - Dan Weiss & Mina Bolos I continue to drive from Farmington Hills to this dealership when servicing my truck. It is due to the professionalism that service advisor Dan Weiss I continue to drive from Farmington Hills to this dealership when servicing my truck. It is due to the professionalism that service advisor Dan Weiss provides. He has been always kind when scheduling in short notice, respectful of my concerns and willing to assist. He is a class act person and highly recommend working with. Mina Bolos (Sales Manager) with the Cadillac brand is the reason of my continued loyalty to this Suburban Chevrolet Dealership. He makes you feel literally like a family member. We have leased many Chevys and Cadillacs with his help. Mina is a no-nonsense get it done fella and love working with him. More
by apatros
Employees Worked With
Mina Bolos & Dan Weiss
December 13, 2017
Great Service I called Monday afternoon to schedule an appointment for service and was given 9:00 am the following day. Very pleased with the ability to get me in q I called Monday afternoon to schedule an appointment for service and was given 9:00 am the following day. Very pleased with the ability to get me in quickly. More
by kirk mehlhaff
Employees Worked With
Mike Basham
