Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Suburban Chevrolet Cadillac of Ann Arbor - Service Center
Ann Arbor, MI
156 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
156 Reviews of Suburban Chevrolet Cadillac of Ann Arbor - Service Center
Sort by
September 05, 2018
Find another dealership! I called the collision center last week and spoke to their manager, Whitney Mosser, who was very rude and didn't seem to know what she was talking abo I called the collision center last week and spoke to their manager, Whitney Mosser, who was very rude and didn't seem to know what she was talking about. She couldn't answer most of my questions and was very short with me. I decided to not drop my car off there after speaking with her. I called the dealership today and found out the General Manager has the same last name,...turns out it's her father! If he wants his name associated with that dealership, he probably should consider removing his daughter! Dusty's, here I come! More
by Chevy Guy
Employees Worked With
Whitney Mosser
August 30, 2018
You can always count on Duane! I have been going to this dealership for a few years now, and wouldn’t go anywhere else. Duane has always been extremely helpful even with something a I have been going to this dealership for a few years now, and wouldn’t go anywhere else. Duane has always been extremely helpful even with something as simple as an oil change. You can always count on receiving amazing service with each visit. More
by LD
Employees Worked With
Duane Truhn
August 30, 2018
Quality work, excellent customer service Pat and Illyana are great! Very accommodating and knowledgeable. Whenever I take my car there I know they will be able to help me out, with either pre Pat and Illyana are great! Very accommodating and knowledgeable. Whenever I take my car there I know they will be able to help me out, with either preventive service or any other issues! More
by Turbo2014
Employees Worked With
Pat M. & Illyana B
August 29, 2018
Duane Truhn is ver excellent Duane Truhn is a very good and excellent customer service. He is one of the first one's to help you out when you come to get service done on your car. Duane Truhn is a very good and excellent customer service. He is one of the first one's to help you out when you come to get service done on your car. He is always trying to work with you and will always call you if there is more of an issue with you car. Very good at keeping you in the loop. He is my go to. I wouldn't recommend anyone else. More
by Along920
Employees Worked With
Duane Truhn
August 28, 2018
Duane the man! Duane is a straight shooter and always let's you know where you stand in the service process. Very easy to work with and makes the best popcorn Duane is a straight shooter and always let's you know where you stand in the service process. Very easy to work with and makes the best popcorn More
by Danno
Employees Worked With
Duane Truhn
August 28, 2018
Duane Truhn is awesome! Duane is an awesome service tech. I wouldn't go any where else. He is great to work with and has always taken great care of my vehicles. He's there wh Duane is an awesome service tech. I wouldn't go any where else. He is great to work with and has always taken great care of my vehicles. He's there when I need him. Awesome job! More
by mlrb1203
Employees Worked With
Duane Truhn
August 28, 2018
Phenomenal I walked in he greated me at my car with a huge smile was verry helpfull with all the issues on my car and got everything sqared away as soon as he co I walked in he greated me at my car with a huge smile was verry helpfull with all the issues on my car and got everything sqared away as soon as he could i was compleatly satasfied with his service More
by Bunztickler
Employees Worked With
Tommy poole
August 27, 2018
Never any worries I love going to Surbuban. They always take care of me and treat me well. Recently they went above and beyond for me .Great service!! I love going to Surbuban. They always take care of me and treat me well. Recently they went above and beyond for me .Great service!! More
by Goblue82
Employees Worked With
Duane Truhn
August 27, 2018
Great Customer Service I came in to get my ignition replace since it was on recall. I had the pleasure to work with Duane Truhn, he made sure I had my car back in time so I I came in to get my ignition replace since it was on recall. I had the pleasure to work with Duane Truhn, he made sure I had my car back in time so I didn’t have to miss work and he made sure to call and update me on what time I would have my car back before he went home for the day. I really appreciate him for going out of his way to make sure I had my car back in a couple hours. More
by Rkhubbard
Employees Worked With
Duane Truhn
August 27, 2018
Service Excellent service would diffently recommend to others. They repaired my car quickly, and were super helpful throughout the whole process. I Will be re Excellent service would diffently recommend to others. They repaired my car quickly, and were super helpful throughout the whole process. I Will be returning for future servicing More
by Janisamarie
Employees Worked With
Duane truhn
