Suburban Chevrolet Cadillac of Ann Arbor - Service Center

Dave was very friendly, personable and took great care to make sure I was comfortable during my wait while they changed the oil in the car. Service was performed in a timely manner. Dealership was able to make sure I was comfortable during my wait while they changed the oil in the car. Service was performed in a timely manner. Dealership was able to get me scheduled for service within hours after I called. The service was at 3 pm and they were right on time. More

My experience at Suburban Chevrolet was outstanding. Larry O'Sullivan was very helpful. We will definitely be back for service and will most likely buy our next vehicle from Suburban. Larry O'Sullivan was very helpful. We will definitely be back for service and will most likely buy our next vehicle from Suburban. More

Larry is a great at customer service. He really knows his stuff and wants to help the customer get what's right for them. Incredibly helpful in directing customers to goods and services that will work w his stuff and wants to help the customer get what's right for them. Incredibly helpful in directing customers to goods and services that will work well for them. I'd definitely work with Larry again - great person to work with. More

I always look for Larry when I bring our autos in for service. I feel confident that he takes care of us and has our best interest at heart. service. I feel confident that he takes care of us and has our best interest at heart. More

Larry knows everything about cars! He knew exactly what my car needed and got me hooked up with the parts needed. Also, I think he knows every single car out there on the lot! my car needed and got me hooked up with the parts needed. Also, I think he knows every single car out there on the lot! More

When I call the dealership to make an appointment for service of my Cadallic SRX with Mr. Gocha, I'm always greeted with a smile, a willingness to accommodate my service request and provide said servic service of my Cadallic SRX with Mr. Gocha, I'm always greeted with a smile, a willingness to accommodate my service request and provide said service in a timely manner. Upon arrival to the dealership at the appointed time, Mr. Gocha is always a professional who is knowledeable and treats me as a valued customer of Suburban. I have purchased many automobiles over the years and the sales experience has met my approval on some levels but oftentimes the service component of the dealership lacks an acceptable level of customer service. For this reason, many consumers look for independent service centers and other dealerships other than where they purchased their vehicle to secure service. I appreciate the customer service that Mr. Gocha has afforded me. I look forward to future service of my Cadallic SRX at Suburban. As a professional in the community, my time is valuable to me. I want the dealership to know that the efforts of Mr. Gocha are deeply appreciated. More

I'm not quite ready to purchase a car, but I've been looking around at different dealerships. After speaking with Larry O'Sullivan, I knew that I'd be headed right to Suburban as soon I'm ready to been looking around at different dealerships. After speaking with Larry O'Sullivan, I knew that I'd be headed right to Suburban as soon I'm ready to buy. He was knowledgeable, helpful, professional, and not at all pushy like some of the salespeople I've spoken with. If you're in the market for a new vehicle, go see Larry and he'll take care of everything for you. More

I didn't end up buying (hoping to get a new job soon which pays more) but was referred to sales by Larry who noticed I was thinking about getting out of my old car and took the time to walk me up and in which pays more) but was referred to sales by Larry who noticed I was thinking about getting out of my old car and took the time to walk me up and introduce me to find out more information. I'll be back soon when I have more time (and the job!) to drive the SUV. Thanks. More

Excellent service experience. Fair pricing. Fast service. Kept updated by the service advisor. Very nice facility. Comfortable waiting room. This dealership is not the closest chevrolet dealer to my house bu Kept updated by the service advisor. Very nice facility. Comfortable waiting room. This dealership is not the closest chevrolet dealer to my house but worth driving the extra distance. More

Larry is a real professional. He process my service requirements efficiently and friendly and at the end of a long day he answer all my questions rendering confidence in the dealership very capable ser requirements efficiently and friendly and at the end of a long day he answer all my questions rendering confidence in the dealership very capable service department. More