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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

3.5
893 Reviews

3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 893 reviews

March 28, 2019

bodyshop i loved coming here. they treated me like family and did everything they could to help me with my AAA claim. they did everything they could to make me More

by KATERINA1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
natalie, kendall
March 19, 2019

Top Flight Car Guy I've purchased 4cars from this dealership. Mark has always been very considerate to what I need in a vehicle.He always make sure the price of the vehi More

by Carbuyer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greene, Mark Brown, Jennifer Simons, Duane Truhn
Mar 28, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

March 16, 2019

Excellent Mark and Erin were super helpful. I have a busy schedule. They got me pre-approve before I made the tripvout and when I came in, I was in and out in l More

by rosebud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown, Erin Johns
Mar 28, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for taking a moment to recognize some of the members of our staff! We're glad their efforts contributed to your overall experience with us. We hope you have a great day!

March 13, 2019

High quality sales support Mark and his team did a high quality job. I have probably purchased 30 cars in my day & this was probably the most streamlined process I’ve encounter More

by Art23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Mar 22, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2019

Customer for life I’ve bought several vehicles from Mark over the years and he has always gone above and beyond to make the Sale. When I’m in the market for a vehicle, More

by JFearer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mina Boles, Mark Brown, Anne Martin, Jennifer Simons, Melissa Garner, Erin Johns, Brian Lawrence
February 24, 2019

Very helpful! Mark Brown is definitely my go-to guy. He has always went above and beyond to make sure I’m satisfied. I think most people can agree that buying a car More

by Miranda_O
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Feb 28, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi, thank you for your praise and kind comments about Mark! We're glad we could take such great care of you, and we appreciate you taking the time to write this wonderful review. Thanks again, and take care!

February 24, 2019

Excellent people and great vehicles. I've purchased three vehicles and leased one from Mark over the past several years. He is always friendly and helpful and is never pushy. I always f More

by Marna4990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Feb 28, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark! We do appreciate your continued business, and we look forward to your next visit. Take care!

February 22, 2019

Smooth After some lovely conversations with Erin I made the hour commute to the dealership in hopes of coming out with a new car. Met Mark and the process co More

by dakotaogles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown, Erin Johns
Feb 28, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hello, we're happy to hear you had such a positive experience with Erin and Mark! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2019

Absolutely wonderful experience I had tasked Mark to find me a car that meet my specifications. He went beyond my expectations. Mark is great to work with and get me in and out very More

by Cigarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Feb 21, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. See you next time!

February 20, 2019

Experienced Sales Guy I was searching for a car and Marc Brown has done a wonderful job. He took care about everything from the first minute till I got my new car. I would More

by Fabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Feb 21, 2019 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for taking the time to leave us a review! We're glad to know that your recent experience with our staff was pleasant. We greatly appreciate your business and look forward to assisting you again next time. Take care!

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