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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
902 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 902 reviews
March 23, 2022
Went above and beyond to make sure purchase and delivery was flawless, amazing job by the whole team, car looked amazing, took the time to go through all the options, couldn’t ask for better service. Thank was flawless, amazing job by the whole team, car looked amazing, took the time to go through all the options, couldn’t ask for better service. Thank you John C and all at Suburban Chevy of Ann Arbor!!! More
by Mike11r
Employees Worked With
Eric Gilliam, Mina Boles
July 19, 2021
Mark Brown, backed by this dealership owner and management are the most honorable people. Trust them with your next purchase. I will never forget their kindness. management are the most honorable people. Trust them with your next purchase. I will never forget their kindness. More
by Sally and Don Brade
Employees Worked With
Mark Brown
November 18, 2020
Bought my Cruze from Terry and it was a very good experience. I made an appointment to see the vehicle and he was ready with the car when I arrived. We negotiated a price then set up a day to finish experience. I made an appointment to see the vehicle and he was ready with the car when I arrived. We negotiated a price then set up a day to finish all of the paperwork. There were a few incentives going which required submitting paperwork which Terry made seamless. Very happy with the purchase. And recommend Terry More
by AlexDundee
Employees Worked With
Terry Olson
October 16, 2020
I just bought a Used 2015 Ford F150 from Suburban Chevrolet Cadillac in Ann Arbor. The whole team from my Salesman Drew Laczynski , to the used car Manager Scott Greene and also the finance lady has Chevrolet Cadillac in Ann Arbor. The whole team from my Salesman Drew Laczynski , to the used car Manager Scott Greene and also the finance lady has been very helpful and awesome. I would recommend them very much if you are in the need of a Used Car. They have a really good selection and are willing to go the extra mile. More
by Pappibri
Employees Worked With
Scott Greene, Andrew Laczynski, Melissa Garner
October 01, 2020
The dealership advertised the SUV as CPO (certified previous owned) on line at several sites. But as we were signing paperwork we were told that it wasn’t true. (That it was CPO). And We had to pay $ previous owned) on line at several sites. But as we were signing paperwork we were told that it wasn’t true. (That it was CPO). And We had to pay $195 for then to do a detail cleaning. I rate it as being poor or below poor job. We choose Mike as a sales Person because of his previous on line ratings. He was a good choice! More
by belindw
Employees Worked With
Mike Burns
August 20, 2020
Drew was very helpful with getting me a brand new 2020 Chevy Malibu. Worked me through all the paper work and it was smooth transition. Would totally recommend this dealership to anyone. Chevy Malibu. Worked me through all the paper work and it was smooth transition. Would totally recommend this dealership to anyone. More
by Ako3
Employees Worked With
Andrew Laczynski
August 15, 2020
Mark Young is the best in the business! PERIOD! HONEST, ON TIME COMMUNICATION, FOLLOW THRU! THE BEST! Once you start the process with Mark he does EVERYTHING he will track you down! We have done 4 deals wi ON TIME COMMUNICATION, FOLLOW THRU! THE BEST! Once you start the process with Mark he does EVERYTHING he will track you down! We have done 4 deals with Mark and can’t wait for the next! The Woodward’s. More
by Don1439
Employees Worked With
Mark Young, Mina Boles
August 14, 2020
Great experience. Very happy with the vehicle we purchased, available financing options, and the transaction. We turned our lease in and were given a hard time by GM financial, Mark helped us to so purchased, available financing options, and the transaction. We turned our lease in and were given a hard time by GM financial, Mark helped us to sort these issues out. More
by Tim
Employees Worked With
Mark Brown
